Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst
Jacquelyn Mills

Jacquelyn Mills

Senior Care Coordinator
Spring Hope,NC

Summary

Goal-driven Care Coordinator professional well-versed in patient care. Management and oversees the patient care treatment plan.

Monitor and coordinate treatment plans with patients in order to educate them about their resources and connect them with various medical professionals as needed.

Hard-driving business leader offering skill in strategic business planning and team development. Skillfully coordinate and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs.

Overview

16
16
years of professional experience

Work History

Sr. Care Coordinator

Advance Community Health
12.2021 - Current
  • Successfully negotiated client contract renewals to create increased revenue.
  • Discussed medical histories with patients in effort to provide most effective medical advice.
  • Conduct routine interviews with patients, identifying areas needing improvement and resources.
  • Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.

Owner/Manager of Operations

Cleanology Today
06.2019 - 12.2021
  • Trained and motivated employees to perform daily business functions.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Managed day-to-day business operations.
  • Generated revenues yearly and effectively capitalized on industry growth.

Patient Advocate, Direct Care

Vidant Medical Center, RNII
02.2008 - 11.2019
  • Assisted patients in understanding individual rights and responsibilities in regards to care, coverage, and payment.
  • Responded to patient concerns and questions with compassionate and knowledgeable service.
  • Entered details into computer systems and managed database of information.
  • Worked effectively with staff from all departments to coordinate resolutions.
  • Maintained patient records and updated electronic health systems to safeguard data.

Education

Associate of Applied Science - Business Administration

Louisburg College
Louisburg, NC
05.1985

Skills

  • Critical Thinking
  • Decision-Making
  • Employee Performance Evaluations
  • Interdepartmental Functions Coordination
  • Employee Training Program
  • Patient Education and Counseling
  • Patient Advocacy
  • Community-Based Educational Programs

Timeline

Sr. Care Coordinator

Advance Community Health
12.2021 - Current

Owner/Manager of Operations

Cleanology Today
06.2019 - 12.2021

Patient Advocate, Direct Care

Vidant Medical Center, RNII
02.2008 - 11.2019

Associate of Applied Science - Business Administration

Louisburg College
Jacquelyn MillsSenior Care Coordinator