Jacquelyn Nguyen
Elk Grove,California
Summary
Hardworking Server with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
4
4
years of professional experience
Work History
Server
Journey To The Dumpling
Sacramento , CA
2023.11 - Current
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Delivered exceptional customer service in a fast-paced dining environment to ensure satisfaction.
Host, Server, Busser
Raw Sushi Bar and Lounge
Elk Grove, CA
2023.07 - 2023.11
- Greeted guests and gathered information to seat groups or place on waitlist.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Served food and beverages to patrons and immediately remedied issues with orders.
Server
Pho Le Vietnamese Cuisine
Elk Grove, CA
2022.06 - 2023.04
- Operated POS terminals to input orders, split bills and calculate totals.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Receptionist, Doctor's Assistant
Optimal Health Services
Elk Grove, CA
2022.05 - 2022.08
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
Education
High School Diploma -
Pleasant Grove High School
2023-05
Sacramento State University
Skills
- Customer Service Skills
- Management Skills
- Exceptional Problem Solver
- Analytical Thinker
- Collaborative
- Proactive Learner
Timeline
Server
Journey To The Dumpling
2023.11 - Current
Host, Server, Busser
Raw Sushi Bar and Lounge
2023.07 - 2023.11
Server
Pho Le Vietnamese Cuisine
2022.06 - 2023.04
Receptionist, Doctor's Assistant
Optimal Health Services
2022.05 - 2022.08
High School Diploma -
Pleasant Grove High School
Sacramento State University