A typical LifeVest patient is in the hospital awaiting discharge, and the patient service representative sets up the equipment and trains the patient and caregivers ob the use and care of the device. They also followup with patients as needed to assure patient understanding and satisfaction.
Provided exceptional customer service to patients, answering questions and addressing concerns.
Taught patients and families to use at-home medical equipment.
Authorization Coordinator
Northwell Health
10.2021 - Current
Collaborate with healthcare providers to obtain necessary documentation for prior authorization requests.
Facilitated timely renewals of ongoing authorizations by closely monitoring expiration dates and initiating renewal processes proactively.
Reviewed authorizations from payer to determine approved or denied items.
Maintained consistent follow-up on status of prior authorization requests.
Submitted for prior authorization with required documentation to appropriate funding source.
Cardiovascular Technologist
Northwell Health
10.2021 - Current
Tracked findings of procedures such as EKGs using manual and automated recording devices.
Measured heart chamber sizes and wall thickness against expected sizes to detect abnormalities.
Assisted on cardiac cauterizations by operating multi-channel physiologic monitor.
Improved patient outcomes by collaborating with multidisciplinary healthcare teams to develop individualized treatment plans.
Medical Assistant
Cardiovascular Associates Of Staten Island
12.2013 - 08.2021
Triaged 35-38 patients daily.
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Office Manager
Dr. Peter Sanfillioppo Office
02.2021 - 10.2021
Organized and ran the day to day for a busy OBGYN office.
Resolved office disputes swiftly and equitably, maintaining harmonious workplace.
Facilitated smooth office relocations by meticulously planning and coordinating all aspects of move.
Education
Bachelor of Applied Arts And Science - Sociology
College of Staten Island
Staten Island, NY
08-2024
Associate of Applied Science - Cardiovascular Technology
Eastern International College
Belleville, NJ
08-2019
High School Diploma -
Tottenville Highschool
100 Lutten Ave.
06-2010
Affiliations
Northwell Cardiology Department Staten Island New York
Department of Agriculture and Markets
Certification
Administers examinations and awards credentials in areas of ultrasound (ARDMS)
American Heart Assignation CPR/ARD
EKG
Fist aid
Timeline
Authorization Coordinator
Northwell Health
10.2021 - Current
Cardiovascular Technologist
Northwell Health
10.2021 - Current
Office Manager
Dr. Peter Sanfillioppo Office
02.2021 - 10.2021
Patient Service Representative
ZOLL LifeVest
05.2015 - Current
Medical Assistant
Cardiovascular Associates Of Staten Island
12.2013 - 08.2021
Bachelor of Applied Arts And Science - Sociology
College of Staten Island
Associate of Applied Science - Cardiovascular Technology