Jacquelyn Scharff

400+ active members

• Promoted to Assistant Manager in January 2024
• Average 10+ new membership sales per month (top in sales for 2023)
• Focus on outbound sales- daily calls, texts, emails, text messages
• Follow-up on customer referrals for sales conversion
• New client orientations- tours, injury/modification, necessary documentation

Customer Service

• Class schedule mobile app assistance
• Build client relationships via proper class and instructor recommendations to benefit unique member needs

Social Media

• Average 30 posts per month
• Responsible for regular Instagram posts including but not limited to, schedule changes, celebration of daily member accomplishments

Operations

• Collaborate with coaches on exercise space for proper class material set up
• Appointment scheduling

Various jobs to supplement offset college expenses

• Doordash Delivery Driver
• Dogsitting, Housesitting
• Tutoring

Administration and Operations duties for multiple sports

Average attendance of 150-200 guests per game

• Point of contact for guests
• Game time spectator activity planning, implementation/ management
• Ticket sales
• Concessions management
• scorekeeping, music