Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacquelyn Smith

Garland,TX

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure a Front Office position. Ready to help team achieve company goals.

Overview

8
8
years of professional experience

Work History

Sales Representative

1-800-Contacts
09.2021 - Current
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Trained and mentored new sales representatives.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.

Manager

Panera Bread
01.2016 - 08.2021
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Onboarded new employees with training and new hire documentation.
  • Controlled costs to keep business operating within budget and increase profits.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Established team priorities, maintained schedules and monitored performance.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.

Education

High School Diploma -

Mckinney Boyd High School
Mckinney, TX

Skills

  • Facility Tours
  • Expense Reporting
  • Corrective Actions
  • Online Chat
  • Training and Development
  • Performance Improvement
  • Credit and Debt Card Processing
  • Microsoft Access
  • Prioritizing Workflows
  • Serve Customers
  • Reading Comprehension
  • Google Docs
  • Regulatory Compliance
  • Product and Service Knowledge
  • Sales Expertise
  • Interpersonal Communication Skills
  • Customer Relations
  • Complex Problem-Solving
  • Staff Training

Timeline

Sales Representative

1-800-Contacts
09.2021 - Current

Manager

Panera Bread
01.2016 - 08.2021

High School Diploma -

Mckinney Boyd High School
Jacquelyn Smith