Jacquelyne Velasquez
Amarillo,TX
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Surgery Coordinator/Medical Assistant
LaGrone Orthopedic Spine and Scoliosis Surgery
Amarillo, TX
09.2024 - Current
- Manage patient scheduling and ensured timely appointments for efficient workflow
- Maintain accurate medical records by documenting patient information, test results, and treatment plans
- Coordinate referrals to specialists or diagnostic facilities based on physician recommendations
- Provide compassionate emotional support to patients during their healthcare journey
- Implement electronic health record (EHR) system resulting in improved accuracy of documentation
- Maintain strict confidentiality when handling sensitive patient information per HIPAA regulations
- Conduct pre-visit screenings to gather relevant patient information and ensure accurate documentation for healthcare providers
- Coordinate patient, doctor, and performing facility, surgery scheduling
- Obtain medical, and cardiology clearances
Certified Medical Assistant
Texas Tech University Health Sciences Center
Amarillo, TX
02.2022 - 03.2024
- Gathered information about the client's medical history, including medications, symptoms, and allergies.
- Exam rooms and medical equipment were cleaned, restocked, and prepared by me.
- Kept track of medical supply levels to ensure there was enough on hand, placing replenishment orders before they ran out.
- Preliminary physical tests, such as taking blood pressure, weight, and temperature, were performed, and the results were accurately recorded in the patient history summary.
- Relayed messages from patients to physicians about concerns, condition updates, and refill requests to facilitate effective treatment.
- Made contact with pharmacies to submit and refill prescriptions for patients.
- Scheduled patient appointments over the phone and in person.
- Contributed to efficient office operations by triaging patients according to the severity of their medical complaints.
- Was in charge of preparing and administering medications to help patients with their symptoms.
- Improved patient outcomes by educating them about procedures, medications, and other doctor's instructions.
- Worked with medical and administrative staff to keep the environment patient-centered, engaging, and compassionate.
- Explained procedures to them to reduce patient anxiety and increase cooperation.
- Assisted with duties such as setting up and operating specialized medical equipment and apparatus for diagnostic and technical treatment procedures.
Covid Screening Officer
Redcon Solutions Group
Amarillo, TX
01.2021 - 02.2022
- Followed strict screening techniques and procedures when conducting human screenings.
- Maintain working knowledge clinical programs offered in the medical facility to best assist veterans
- Provide masks to each individual at each facility (if needed)
- Comply with rules and regulations of the VA and RedCon
- Monitor all incoming staff members, contractors, vendors, guests and patients
- Identify persons requiring assistance or medical aid and perform in scene assessments and determine the level of aid or emergency response required
Construction Supervisor
Golden Eagle Construction
Houston, TX
01.2014 - 02.2016
- Monitored construction progress, communicated project updates and identified potential problems or delays.
- Supervised personnel on-site providing guidance when needed while monitoring their work performance.
- Scheduled material deliveries ensuring timely completion of projects within budget constraints.
- Negotiated contracts with vendors to obtain competitive prices for materials needed for construction projects.
- Conducted regular maintenance checks on tools and equipment used onsite.
- Loaded and unloaded building materials, tools, and machinery.
- Maintained clean, safe working environment by removing debris from job site prior to shift completion.
Education
Associate Degree - Nursing
Amarillo College
Amarillo, TX12.2024
Certified Medical Assistant -
The College of Health Care Professions
TX05-2017
High School -
Royal High School
Houston, TX12.2013
Skills
- Quality assurance
- First Aid/CPR Patient-focused care
- Electronic health records
- Customer service
- Patient privacy and confidentiality
- Communication skills
- Scheduling coordination
- Daily reporting
- Multitasking and organization
- Time management
Certification
- BLS Certification
- First Aid Certification
- Certified Medical Assistant
Timeline
Surgery Coordinator/Medical Assistant
LaGrone Orthopedic Spine and Scoliosis Surgery
09.2024 - Current
Certified Medical Assistant
Texas Tech University Health Sciences Center
02.2022 - 03.2024
Covid Screening Officer
Redcon Solutions Group
01.2021 - 02.2022
Construction Supervisor
Golden Eagle Construction
01.2014 - 02.2016
Associate Degree - Nursing
Amarillo College
Certified Medical Assistant -
The College of Health Care Professions
High School -
Royal High School