Jacquelynn Kriz
Palmerton,PA
Summary
Detail-oriented and motivated team player with a broad educational and professional background, as well as valuable personal characteristics, eager to contribute beneficial diversity and a different perspective.
Overview
16
16
years of professional experience
Work History
Clerical Assistant 3
Commonwealth Of Pennsylvania Department Of Health
02.2022 - Current
- Communication: Internal and external written and verbal communication with various levels of authority and background
- Accuracy, Detail-oriented, and Data Analysis: responsible for data maintenance, timekeeping to include overtime and attendance coding and tracking, and proofread sensitive public documents ; detected and resolved errors manually or via error reports
- Creative, Innovative, and Resourceful: developed guides, reports, and documents compiled from variety of sources ; identified areas of improvement and assisted in recommending new procedures
- Technical and Innovative: assisted in transitioning to full-time telework ; learned new programs and applications ; oversaw state-wide Excel project
- Organization, Prioritization, and Multitasking: adapted to managing new and existing tasks, while also meeting short deadlines in fast-paced environment
- Independent and Ambitious: completed tasks independently with minimal supervision in full remote work environment ; remained knowledgeable of changes in procedures and regulations
- Training and HR: assisted in hiring and on-boarding process ; assisted in training new employees of policies and procedures
- Clerical: provided clerical support, addressing routine and special requirements
- Honesty and Confidentiality: composed sensitive, confidential reports and documentation
- Coordination and Teamwork: coordinated shared Outlook calendar and assisted in scheduling meetings ; remained aware of the needs of department, individually and as a whole
Sonographer
Lehigh Valley Health Network
11.2018 - 02.2021
- Communication and Interpersonal: efficiently, professionally and ethically interact with patients, patient family, radiologists and other healthcare providers in empathetic and comprehensible manner
- Prioritization and Adaptability: managed existing and new emergent workload in fast-paced environment, while remaining time efficient, accurate, and effective
- Independent Problem Solving using Analytical and Critical Thinking Skills: Independently determined how to manage difficult situations and complex patients/scenarios ; independently determined when to go beyond scope of exam ordered ; contributed creative ideas for areas of policy improvement
- Teamwork and Collaboration: communicated and worked alongside colleagues of various personalities and backgrounds to safely and effectively perform medical procedures, including during critical and high-stress situations
- Honesty: handled private and confidential medical information in compliance with hospital policies and procedures
- Training: educated patients, families, and medical providers on procedure details, provided instructions, and answered questions to minimize anxiety and improve cooperation ; oversaw / trained sonography interns and new hires
- Research and Resourceful: remained in compliance with ARDMS credentialing and licensure ; processed, labeled, and organized diagnostic images and medical write-ups with patient information gathered from variety of sources
- Versatility and Flexibility: performed overtime, covered additional shifts, worked at alternate locations, and provided on-call coverage
Sonographer
Lehigh Valley Health Network
08.2014 - 11.2015
Customer Service
Wawa Inc
11.2011 - 08.2014
- Communication and Customer Service: provided customer communication and assistance
- Training: trained new employees
- Operations and Regulatory: assisted with inventory management and quality control
Customer Service
Sunoco
03.2008 - 09.2011
- Communication and Customer Service: provided customer communication and assistance
- Training: trained new employees
- Operations and Regulatory: assisted with inventory management, quality control, store operations (including opening and closing)
Education
Bachelor of Science - Digital Forensics
Bloomsburg University of Pennsylvania
Bloomsburg, PA05.2018
Associate of Science - Diagnostic Medical Sonography
Northampton Community College
Bethlehem, PA08.2014
Skills
- Taking Initiative
- Organized
- Creative & Critical Thinking
- Adaptable & Multitasking
- Communication
- Honesty
- Accurate & Thorough
- Technology Savvy
- Quick Learner & Resourceful
- Listening
- Microsoft Products, including Word, Excel, PowerPoint, & Teams
- Outlook
- SAP
Timeline
Clerical Assistant 3
Commonwealth Of Pennsylvania Department Of Health
02.2022 - Current
Sonographer
Lehigh Valley Health Network
11.2018 - 02.2021
Sonographer
Lehigh Valley Health Network
08.2014 - 11.2015
Customer Service
Wawa Inc
11.2011 - 08.2014
Customer Service
Sunoco
03.2008 - 09.2011
Bachelor of Science - Digital Forensics
Bloomsburg University of Pennsylvania
Associate of Science - Diagnostic Medical Sonography
Northampton Community College
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