Jacques Petidor
Summary
Dynamic and detail-oriented clerk with a proven track record of thriving in fast-paced and challenging environments. Strong eagerness to learn and exceptional ability to quickly apply new knowledge ensure tasks are completed with skill and efficiency. Committed to delivering high-quality results while adapting to evolving workplace demands. Proactive team player dedicated to contributing positively to organizational success.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Clerk, Customer Service Representative
Walmart Associates Inc
04.2013 - 06.2025
- Cashier
- Customer service
- Translator
- Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.
Retail associate
VIM
08.2011 - 05.2013
- Sales associate
- Warehouse duties
- Greeted customers, helped locate merchandise, and suggested suitable options.
Education
Microsoft Office Specialist -
Queens Educational Opportunity Center
Jamaica09.2025
Certificate of Achievement - Introduction to Web Development
The City College Of New York
New York02.2025
Certification - iOS App Development
The City College Of New York
New York05.2017
Diploma - Computer Science
Haititec
Port-au-Prince, Haiti08.2007
Skills
- Clear interpersonal communication
- Customer experience enhancement
- Efficient cash transactions
- Financial transaction handling
- Skilled in prioritizing tasks strategically
- Effective call handling skills
Accomplishments
- Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
- Customer Relations - Earned highest marks for customer satisfaction, company-wide.
Certification
- MCAS - Microsoft Certified Application Specialist
Languages
English
French
Haitian Creole
Timeline
Clerk, Customer Service Representative
Walmart Associates Inc
04.2013 - 06.2025
Retail associate
VIM
08.2011 - 05.2013
Certificate of Achievement - Introduction to Web Development
The City College Of New York
Certification - iOS App Development
The City College Of New York
Diploma - Computer Science
Haititec
Microsoft Office Specialist -
Queens Educational Opportunity Center