Jacquie Atilano
Chicago,IL
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
Legal Assistant
Zuma Law LLC
12.2020 - Current
- Translated supporting documents on applications, drafted immigration forms (I-821D, G-28, I-765, I-765WS, I-130, I-130A).
- Prepared documents for submission to USCIS.
- Answered phone calls from clients while on reception.
- Managed office and case file organization.
- Greeted clients upon arrival at office and provided assistance as needed.
- Scanned physical documents into electronic format for storage in a secure database system.
- Proofread drafts of legal documents for accuracy in grammar and punctuation.
- Maintained client confidentiality in all matters.
Trainer
Wendy's
06.2018 - 10.2020
- Followed company security procedures for handling large sums of money.
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Trained new staff in relevant processes and procedures.
- Greeted customers and answered any questions they had.
- Operated cash register efficiently and accurately, processed payments by cash, , credit card, or a gift card.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Assisted in the preparation of food items according to recipes and instructions.
Education
High School Diploma -
Mundelein High School
Mundelein05.2021
Bachelor of Science - Rehabilitation Sciences Minoring in Kinesiology
University of Illinois At Chicago
Chicago05.2025
Skills
- Client Support
- Task Prioritization
- Customer Service
- Fast Learner
- Bilingual in Spanish and English
- Email and Telephone Etiquette
- Positive Attitude
- File Organization
- Writing and Editing
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Legal Assistant
Zuma Law LLC
12.2020 - Current
Trainer
Wendy's
06.2018 - 10.2020
High School Diploma -
Mundelein High School
Bachelor of Science - Rehabilitation Sciences Minoring in Kinesiology
University of Illinois At Chicago