Jacquline DeWitt
Marysville,OH
Summary
Organized and extremely reliable with noted experience in administrative management. Ability to prioritize and multitask effectively to achieve company goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Office Manager
DeWitt And Sons Appliance Repair Services
Marysville, OH
04.2005 - Current
- Maintained computer and physical filing systems.
- Managed all scheduling for customers and resolved and conflicts.
- Performed followup text messaging and emails with clients regarding schedule appointment reminders.
- Oversaw quality control and productivity rates to increase revenue and production times.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Took all payments including check and credit card processing over the phone via Square and email.
- Compared vendor prices and negotiated for optimal savings.
- Managed office operations while scheduling appointments for technicians.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Education
Business
Columbus State Community College
Columbus, OHSkills
- Quality Assurance
- Handling Customer Complaints
- Schedule Coordination
- Adaptable and Resilient
- Verbal and Written Communication
- Attention to Detail
- Multitasking and Prioritization
- Methodical and Organized
Certification
- CMA - Certified Medical Assistant
- PT - Phlebotomy Technician
- Basic Life Support
Timeline
Office Manager
DeWitt And Sons Appliance Repair Services
04.2005 - Current
Business
Columbus State Community College