Jacqulyn Bibbo
Browns Mills
Summary
Organized and detail-oriented Scheduling Coordinator with experience in patient scheduling, electronic medical records (EMR), customer service, and administrative support. Proven ability to coordinate appointments, maintain accurate documentation, and communicate effectively with patients, providers, and staff. Recognized for professionalism, strong organizational skills, and the ability to manage multiple priorities in a fast-paced healthcare environment while providing excellent service and support.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Service Associate
Wawa
Wrightstown, NJ
01.2022 - 08.2023
- Assisted customers in a high-volume retail environment.
- Processed transactions accurately and efficiently.
- Resolved customer concerns while maintaining excellent service.
- Worked collaboratively to support daily operations.
- Assisted customers in identifying products and resolving inquiries to enhance satisfaction.
- Managed cash register operations, ensuring accurate transactions and effective handling of customer payments.
Scheduling Coordinator Part Time
DEBORAH HEART AND LUNG CENTER
Browns Mills, NJ
09.2023 - Current
- Schedule patient appointments and coordinate provider calendars.
- Maintain accurate patient records using EMR systems.
- Communicate with patients, providers, and clinical staff regarding scheduling needs.
- Manage high call volumes while providing professional customer service.
- Ensure HIPAA compliance and patient confidentiality.
Education
High School Diploma -
Burlington County Institution of Technology
Medford, NJ06-2022
Associate of Applied Science - Nursing
Thomas Edison State University
10-2026
Skills
- EMR Systems
- Patient Scheduling
- HIPAA Compliance
- Customer Service
- Data Entry
- Microsoft Office
- Telephone Communication
- Time Management
- Teamwork
- Organization
- Problem resolution
- Customer service
- Team collaboration
Certification
• OSHA Certification
• CPR Certification (Previously Held)
• Willing to Renew CPR/BLS Certification as Needed
Languages
English
Timeline
Scheduling Coordinator Part Time
DEBORAH HEART AND LUNG CENTER
09.2023 - Current
Customer Service Associate
Wawa
01.2022 - 08.2023
High School Diploma -
Burlington County Institution of Technology
Associate of Applied Science - Nursing
Thomas Edison State University