Jacqulyn Watkins
Boaz,AL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
5
5
years of professional experience
Work History
Floral Department Manager
K-VA-T Food Stores Inc.
Albertville, AL
12.2023 - Current
- Trained employees on customer order taking and basic floral arranging.
- Monitored special orders to promote timely deliveries of floral displays, bouquets and decorative items.
- Inventoried plants and flower care supplies and ordered more.
- Decreased shrink by 50% through close monitoring of department.
- Worked closely with clients to understand their needs and design flower arrangements that perfectly match their vision.
- Maintained thorough knowledge of needs, characteristics, and varieties of flowers and greenery used in shop to inform arrangement decisions and provide information to customers.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
Assistant Floral Manager
K-VA-T Food Stores Inc.
Albertville, AL
04.2022 - 12.2023
- Handled customer inquiries professionally and efficiently while demonstrating expert knowledge of various flower types, care requirements, and design
- Implemented innovative merchandising techniques to showcase floral offerings effectively.
- Mentored junior staff, resulting in improved efficiency and overall productivity within the department.
- Maintained a clean and organized work environment, ensuring compliance with safety standards and regulations.
- Enhanced customer satisfaction by providing personalized flower arrangement recommendations and solutions.
- Devised creative solutions for custom orders, exceeding client expectations consistently.
- Worked closely with clients to understand their needs and design flower arrangements that perfectly match their vision.
- Consulted with clientele to discuss special occasion floral designs for weddings, funerals, and other events.
Day Stocker
K-VA-T Food Stores Inc.
Albertville, AL
07.2021 - 04.2022
- Unloaded arriving product stock and moved to store display areas.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
- Delivered assistance and service by carrying packages and bags and securing customer purchases in vehicles.
- Contributed to positive store atmosphere, providing friendly service while restocking shelves.
- Boosted customer satisfaction by promptly assisting with locating items and answering questions.
- Improved overall shopping experience, maintaining well-organized aisles for easy navigation by customers.
Cashier
Hobby Lobby
Albertville, AL
11.2021 - 12.2021
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Barn Assistant
Southern Cross Stables
Hartselle, AL
05.2020 - 08.2020
- Patrolled grazing grounds using ATVs and horses to monitor animals and determine movement, care or health-related needs.
- Kept pens, stalls and farm equipment clean and sterilized to support animal wellbeing.
- Observed animals and notified supervisor of signs of illness.
- Examined animals for signs of sickness and overall herd health.
- Rotated animals between grazing areas to provide enough access to food.
- Trained part-time help in livestock care and ranch operations.
- Exercised appropriate safety and environmental protocols when cleaning and maintaining ponds and tanks.
- Used time-management strength to cross-train associates to cover more areas without increasing expense.
Education
High School Diploma -
Marshall Christian Academy
Albertville, AL05.2021
Skills
- Effective Scheduling
- Industry Best Practices
- Compliance Requirements
- Strategic Business Initiatives
- Customer Service
- Corporate Policies and Procedures
- Customer Relations
- Reliability
- Excellent communication
- Relationship building
- Client relationship management
- Professional demeanor
Skills
- Business Growth
- Positive Reinforcement
- Team Cooperation
Timeline
Floral Department Manager
K-VA-T Food Stores Inc.
12.2023 - Current
Assistant Floral Manager
K-VA-T Food Stores Inc.
04.2022 - 12.2023
Cashier
Hobby Lobby
11.2021 - 12.2021
Day Stocker
K-VA-T Food Stores Inc.
07.2021 - 04.2022
Barn Assistant
Southern Cross Stables
05.2020 - 08.2020
High School Diploma -
Marshall Christian Academy