Jaculine Smith
Amarillo
Summary
Accomplished Medical Administrative Assistant/Administrator-ED and Certified Nursing Assistant at Veterans Affairs Medical Center, adept in data entry efficiency and interpersonal relationship building. Excelled in managing medical management systems and fostering professional relationships, significantly enhancing patient service standards. Demonstrated exceptional proficiency in Microsoft Office and critical communication, contributing to streamlined operations and patient care.
Overview
7
7
years of professional experience
Work History
Medical Administrative Assistant/Administrator-ED
Veterans Affairs Medical Center
Amarillo
09.2021 - Current
- Privacy protection.
- A thorough knowledge of varied functions of computer spreadsheets and database applications is necessary to produce and maintain a wide variety of documents.
- Provide exceptional customer service by exceeding the customers' expectations. I take and return phone calls, and answer the veteran's questions. Provides support for an extremely complex blend of computing technology, medical information, and communication skills. Initiate actions dealing with any disaster situation in accordance with the hospital-wide disaster plan.
- Works in a team setting to distribute information in a timely fashion.
- Release appropriate information upon direction to news media and the public in accordance with VA regulations, facility policy, the Privacy Act, and Information Act requirements.
Certified Nursing Assistant
Veterans Affairs Medical Center
Amarillo
04.2018 - 09.2021
- Performed EKGs.
- Reviewed the work performed by an RN for appropriateness and conformity with certification, policies, and procedures. Assigned in the inpatient care areas.
Education
Some College (No Degree) - Cyber Security IT GPA 3.0
Wayland Baptist University
Plainview, TXSkills
- Inter-office communication
- Multi-line phone operations
- Case history documentation
- Data entry efficiency
- Proficiency in medical management systems
- Interpersonal relationship building
- Professionalism and discretion
- Computer systems and programs
- Excel, Word, and others in Microsoft Office
- data collections
Timeline
Medical Administrative Assistant/Administrator-ED
Veterans Affairs Medical Center
09.2021 - Current
Certified Nursing Assistant
Veterans Affairs Medical Center
04.2018 - 09.2021
Some College (No Degree) - Cyber Security IT GPA 3.0
Wayland Baptist University
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