Jacy Conner
Elk Grove,CA
Summary
Business professional with keen eye for administrative excellence and customer service. Proven track record in managing reception duties with high accuracy, ensuring smooth daily operations and client satisfaction. Thrives in team settings and adapts to dynamic demands, showcasing proficiency in multitasking and problem-solving.
Overview
7
7
years of professional experience
Work History
Receptionist
Camping World
01.2022 - Current
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer complaints
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Operated multi-line telephone system to answer and direct high volume of calls.
Cashier
Raleys
09.2021 - 01.2022
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels. Maintained balanced cash drawer.
- Helped customers complete purchases, refunds, returns, and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Learned duties for various positions and provided backup at key times.
Cashier
Walmart
03.2020 - 07.2020
- Greeted customers entering store and responded promptly to customer needs.
- Operated and maintained a balanced cash drawer at the beginning and end of every shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
Cashier/Maintenance Crew Member
Ranco Seco Recreational Area
05.2018 - 08.2019
- Greeted customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
- Responded promptly to requests for assistance and customer inquiries.
- Ensured compliance with industry standards and regulations through attention to detail in all aspects of janitorial work.
- Learned duties for various positions and provided backup at key times.
- Upheld company policies regarding health codes, safety regulations, hazardous materials disposal protocols while completing assigned tasks diligently.
Education
High School Diploma -
Liberty Ranch
Galt, CA06-2018
Skills
- Organization skills
- Time management
- Data entry
- Customer and client relations
- Multi-line telephone operation
- Information protection
- Front desk operations
- Punctual and reliable
Timeline
Receptionist
Camping World
01.2022 - Current
Cashier
Raleys
09.2021 - 01.2022
Cashier
Walmart
03.2020 - 07.2020
Cashier/Maintenance Crew Member
Ranco Seco Recreational Area
05.2018 - 08.2019
High School Diploma -
Liberty Ranch
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