Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jacyn Bethel

Riviera Beach,USA

Summary

Experienced server with five years of delivering exceptional customer service in fast-paced restaurants. Adept at handling high-pressure situations with professionalism and a positive attitude. Strong knowledge of menu offerings, upselling techniques, and food safety regulations. Committed to providing a welcoming atmosphere, anticipating customer needs, and resolving issues promptly. Reliable, detail-oriented, and passionate about creating memorable dining experiences that encourage repeat business and positive reviews.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Cashier

Joseph's Classic Market
01.2024 - 12.2024
  • Lifting up to 35 pounds frequently
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the beginning and end of each shift.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Addressed customer needs and made product recommendations to increase sales.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Facilitated smoother checkout process, trained new employees on POS systems.
  • Maintain an orderly register and keep drawer stocked with necessary items
  • Sebastian Colvin Front of House Manager 561-574-5814

Server

The Great Greek Mediterranean Grill
02.2022 - 12.2023
  • Lifting up tp 35 pounds daily
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Inform managers of stock items needed for front of house
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Efficiently structure online and call in orders for pickup or delivery
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Inspected dishes and utensils for cleanliness.

Sales Associate

El Car Wash
12.2021 - 02.2022
  • Observing drive-in terminal and troubleshooting devices when out of order
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Recommended complementary purchases to customers, increasing revenue.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to build rapport and loyalty.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.

Education

High school or equivalent -

Palm Beach Gardens High School
Palm Beach Gardens, FL
05.2018

Skills

  • Basic math
  • Customer service
  • Store Management
  • Serving
  • Cash handling
  • Phone etiquette
  • Stocking
  • Communication skills
  • Restaurant experience
  • Cash register
  • POS
  • Microsoft Office
  • Microsoft Word
  • Microsoft Excel
  • Cleaning and sanitizing
  • Merchandise restocking
  • Staff training
  • ID verification
  • Daily reporting
  • Data entry

Certification

  • Microsoft Office 06/01/15, Present
  • Microsoft Word 06/01/15, Present
  • Microsoft Excel, 06/01/15, Present
  • Driver's License
  • Food Handler Certification (FHC) - State or County Health Departments.

Timeline

Cashier

Joseph's Classic Market
01.2024 - 12.2024

Server

The Great Greek Mediterranean Grill
02.2022 - 12.2023

Sales Associate

El Car Wash
12.2021 - 02.2022

High school or equivalent -

Palm Beach Gardens High School

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Jacyn Bethel