Jada Banks
Gainesville,GA
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
1
1
year of post-secondary education
6
6
years of professional experience
Work History
Server
Rhino Hospitality Group
Savannah, Georgia
12.2025 - Current
- Presented menus and described food and beverage specials to guests.
- Took orders accurately and entered requests into POS system.
- Greeted guests and guided seating in Rhino Hospitality Group dining areas.
Starbucks Barista
Kroger
Savannah, MI
06.2024 - 07.2025
- Prepared espresso drinks and specialty beverages following Starbucks café recipes.
- Operated POS system, ensuring accurate processing of customer orders and payments.
- Greeted Kroger shoppers and provided friendly service at Starbucks coffee counter.
- Stocked cups, syrups, milk, and pastry items for daily service.
- Cleaned brewing equipment and service areas, maintaining compliance with food safety standards.
- Monitored product freshness and rotated café supplies per Kroger/Starbucks procedures.
- Handled customer inquiries and resolved order issues, contributing to positive shopping experiences.
- Followed store sanitation rules and maintained organized beverage station.
Cold Stone Team Member
Cold Stone Creamery
Savannah, GA
01.2021 - 01.2023
- Greeted guests and took custom dessert orders at the counter.
- Prepared Cold Stone Creamery ice cream creations with mix-ins and toppings.
- Operated POS system for payments and order processing.
- Maintained cleanliness of service areas, tools, and dining spaces.
- Followed food safety and sanitation procedures during daily shift duties.
- Restocked ingredients, cups, cones, and packaging supplies throughout shift.
- Supported team members during peak rushes and special order requests.
- Handled guest concerns with friendly service and clear communication.
- Maintained a clean and organized work area throughout shift.
Education
Savannah Arts Academy
Savannah, GABachelor of Arts - Mass Communication
Brenau University
Gainesville, GA 08.2025 - 10.2026
Skills
- Table service
- Menu presentation
- Beverage service
- Order accuracy tracking
- POS systems
- Inventory restocking
- Cash handling
- Issue resolution
- Detail-oriented approach
- Collaborative teamwork
- Effective communication
- Menu recommendations
Timeline
Server
Rhino Hospitality Group
12.2025 - Current
Bachelor of Arts - Mass Communication
Brenau University
08.2025 - 10.2026
Starbucks Barista
Kroger
06.2024 - 07.2025
Cold Stone Team Member
Cold Stone Creamery
01.2021 - 01.2023
Savannah Arts Academy