Jada Coleman
Fairburn,Georgia
Summary
Personable, dedicated, and hardworking person with extensive experience in customer service. Also, a solid team player with upbeat, positive attitude and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. One who specializes in quality, speed and process optimization. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
9
9
years of professional experience
Work History
Leasing Consultant
Premier Placements Staffing
10.2024 - Current
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
- Responded to requests and scheduled appointments for property showings.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Distributed and followed up on tenant renewal notices.
- Collected rent and tracked resident payments and information in computer system.
- Greeted clients, showed apartments, and prepared leases.
HR Assistant
OneHRSource
10.2023 - Current
- Managed office scheduling and kept accurate notes on deadlines
- Answers telephone and schedules meetings, and relay messages
- Maintains quality service by following organization standards
- Protects operations by keeping human resource information confidential
- Provides payroll information by collecting time and attendance records
- Submits employee data reports by assembling, preparing, and attendance
Legal Assistant
Atlanta Family Law Group LLC
05.2021 - 09.2023
- Handled telephone calls, meeting plans and conference organization requirements
- Filed clients' legal documents in relevant courts for processing
- Mailed and arranged for delivery of legal correspondence to clients, witnesses, and court officials
- Managed office scheduling and kept accurate notes on deadlines, motions, and other dates
- Filed pleadings and paperwork with court clerk to meet strict deadlines
- Drafted motions, briefs, and other legal documents
- Created and updated case management and client account databases
- Experience in odyssey and peach court
Sales Associate
Ross Dress for Less
05.2019 - 08.2019
- Engaged customers in friendly, professional dialogue to determine needs
- Maintained merchandise presentation by stocking and rotating merchandise
- Received and stocked merchandise and organized and maintained backroom by following company safety, cleaning and operating procedures
- Processing freight and preparing backroom for incoming freight
- Arranged and organized merchandise and supplies and identified shrink and damages to maintain work environment
- Stocked shelves with new merchandise and checked for outdated or damaged items
- Maintained neat, safe and orderly workspace to prevent accidents and injuries
Car Wash Attendant
Golden Gate Preferred Lenders
07.2018 - 08.2018
- Inspected parts, equipment and vehicles for cleanliness, damage and compliance with standards or regulations
- Regulated pressure or flow of water, air, steam or abrasives from sprayer nozzles to activate cleaning equipment
- Inspected vehicles prior to selected service to identify any broken, missing or defective external parts
- Drove over 35 manual and automatic vehicles per day to guide through car wash
- Maintained all equipment in car wash and self-service areas, including vacuums, and pressure washers
- Detailed inside of vehicles, including scrubbing, shampooing and vacuuming interior
- Used scrapers, brushes, clothes, cleaners, disinfectants, insecticides, acid, abrasives, vacuums and hoses to clean and protect interior and exterior of vehicle
- Pre-soaked or rinsed machine parts and equipment by immersing objects in cleaning solutions or water
Cashier/Sales Associate/Stocker
McDonald's
06.2016 - 07.2018
- Assisted customers based on currently available products, promotional and policy information
- Removed outdated and overripe items from stock to eliminate health risks
- Operated cash registers, scanners and computers to itemize and total customer purchases
- Organized, cleaned and maintained store to create inviting and warm atmosphere for customers
- Answered numerous questions and inquiries per shift regarding products, prices and availability
- Assessed floor displays to determine which merchandise required restocking
- Assisted customers by carrying packages and bags and securing purchases in vehicles
- Explained store policies to customers during checkout, which resulted in fewer complaints to customer service desk
Education
High School Diploma -
Westlake High School
Some College (No Degree) - Criminal Justice
Georgia State University
Atlanta, GASkills
- Time management and prioritization
- Customer service-oriented
- Detail orientation and accuracy
- Microsoft Word Software
- Rent Cafe CRM Software
- Strong team contribution
- Organizational strengths
- Mentoring and coaching
- Deadline driven
- Microsoft PowerPoint Software
- Relationship Building
- Peach court And Odyssey E-File
- Lease oversight
- Fair housing policies
- Yardi System software
Timeline
Leasing Consultant
Premier Placements Staffing
10.2024 - Current
HR Assistant
OneHRSource
10.2023 - Current
Legal Assistant
Atlanta Family Law Group LLC
05.2021 - 09.2023
Sales Associate
Ross Dress for Less
05.2019 - 08.2019
Car Wash Attendant
Golden Gate Preferred Lenders
07.2018 - 08.2018
Cashier/Sales Associate/Stocker
McDonald's
06.2016 - 07.2018
High School Diploma -
Westlake High School
Some College (No Degree) - Criminal Justice
Georgia State University
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