Hi, I’m
Brittney Myers
Fairburn,Georgia
Summary
A recent University of West Georgia graduate with over two years experience in the federal government as a Transportation Security Officer. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
years of professional experience
Work History
Transportation Security Administration, TSA
Transportation Security Officer
02.2021 - Current
Job overview
- Attended daily briefings with supervisors to discuss issues with security screening processes.
- Discretely observed behavior and demeanor of travelers and staff to screen for suspicious actions.
- Engaged in casual conversations with over 50% of individuals to assess and analyze behaviors.
- Developed and maintained positive rapport with passengers and other airport personnel.
- Interacted with public to give directions, explain rules, and regulations and respond to inquiries.
- Responded to critical security incidents by applying standard operating procedures designed to minimize loss of life and damage to property.
Canon Business Processing Services
Field Service Representative
11.2018 - 04.2020
Job overview
- Delivered prompt service to prioritize customer needs.
- Operated facsimile machines; send and receive facsimiles; Kept complete and accurate logs of incoming and outgoing facsimiles; Where appropriate, generated activity and confirmation reports.
- Logged outgoing and incoming items as required and review for accuracy/completeness
- Maintained up-to-date knowledge of product and service changes.
Education
University of West GeorgiaCarrollton, GA
Master of Arts from Public Administration
05.2023
University Overview
- 3.6 GPA
- National Society of Leadership and Success Member
- International City/County Management Association Member
- cum laude graduate
University of West GeorgiaCarrollton, GA
Bachelor of Science from Political Science
05.2018
University Overview
- Awarded Academic Achievement
- Helped facilitate the 2018 African Studies Conference at the University of West Georgia.
Skills
- Protocol Implementation
- Customer Relations Skills
- Team Development
- Behavioral Observations
- Situational Awareness
- Great Critical Thinking Skills
Computer Skills
· Efficient in Word, Excel, Power Point, 50 WP typing, Adobe and social media programs. (Twitter, Facebook, and LinkedIn)
Timeline
Transportation Security Officer
Transportation Security Administration, TSA
02.2021 - Current
Field Service Representative
Canon Business Processing Services
11.2018 - 04.2020
University of West Georgia
Master of Arts from Public Administration
University of West Georgia
Bachelor of Science from Political Science
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