Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jada Darr

Milwaukie Oregon,OR

Summary

Proven leader and skilled communicator, adept at training and mentoring teams to enhance performance. At New Seasons, I spearheaded initiatives that significantly improved customer satisfaction and streamlined inventory management. Expert in cash handling and point of sale operations, my strategies boosted team productivity and sales outcomes, showcasing a results-driven approach with a focus on achieving and surpassing employer-desired goals.

Overview

6
6
years of professional experience

Work History

Lead Cashier

New Seasons
03.2024 - Current
  • Maintained a balanced cash drawer with diligent attention to detail and accurate counting practices.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Assisted customers by answering questions and fulfilling requests.
  • Assisted customers with finding products and answering questions, resulting in an enjoyable shopping experience.
  • Processed both cash and card purchases and returns.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Resolved customer complaints empathetically yet professionally, salvaging potentially negative experiences into positive ones.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.

Associate

Taco Bell
01.2024 - 03.2024
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.

CSA and Hood Tech

Jiffy Lube
02.2023 - 07.2023
  • Built strong relationships with customers by consistently delivering outstanding service and follow-up support.
  • Increased sales through effective product recommendations and upselling techniques.
  • Assisted in inventory management, ensuring accurate stock levels and timely replenishment of merchandise.

Cashier

Harbor Freight Tool
08.2021 - 11.2022
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.

Associate

Desiree Industries
06.2020 - 06.2021
  • Enhanced team productivity by streamlining communication and implementing efficient project management tools.
  • Exceeded sales targets consistently by employing strategic selling techniques and building long-lasting relationships with clients.
  • Managed a diverse team of professionals, fostering an inclusive work environment that encouraged collaboration and innovation.
  • Improved reporting accuracy, implementing new data management system.

Associate

McDonald’s
10.2018 - 03.2019
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Analyzed customer data to identify trends and anticipate customer needs.
  • Enhanced team productivity by streamlining communication and implementing efficient project management tools.

Education

Rex Putnam
Milwaukie Oregon

Skills

  • Training and coaching
  • Customer Assistance
  • Point of sale operation
  • Training and mentoring
  • Manager support
  • Cash Handling

Timeline

Lead Cashier

New Seasons
03.2024 - Current

Associate

Taco Bell
01.2024 - 03.2024

CSA and Hood Tech

Jiffy Lube
02.2023 - 07.2023

Cashier

Harbor Freight Tool
08.2021 - 11.2022

Associate

Desiree Industries
06.2020 - 06.2021

Associate

McDonald’s
10.2018 - 03.2019

Rex Putnam
Jada Darr