Jada Evans
Los Angeles,CA
Summary
I’m a people-oriented professional with over 10 years of experience working directly with the public in food service, retail, and education. I enjoy helping people feel comfortable, understood, and taken care of, especially during stressful or unfamiliar situations. I bring strong communication skills, empathy, and organization to every role and take pride in being someone others can rely on.
Overview
8
8
years of professional experience
Work History
Substitute Teacher
Fontana Unified School District
03.2023 - Current
- Family care leave June 2024-October 2025.
- Provided consistent classroom coverage by implementing lesson plans, supporting students’ learning, and maintaining a positive, structured environment.
- Adjusted quickly to different grade levels, subjects, and classroom dynamics, using flexibility and problem-solving to meet students where they were and keep lessons on track.
- Built positive relationships with students by setting clear expectations, showing patience, and creating a respectful, inclusive space where students felt comfortable participating.
- Managed attendance, behavior, and daily routines while following school policies and maintaining open communication with school staff.
- Worked closely with teachers and office staff to ensure smooth transitions between classrooms and provide helpful feedback on student progress and behavior.
Field Representative/Certified Trainer
Retail Merchandising Services
12.2020 - 08.2023
- Improved product visibility and increased sales by implementing planogram maintenance and supporting consistent execution of visual and operational standards to enhance customer experience and organizational efficiency.
- Executed product displays, stocking, organization, count corrections, and planogram maintenance while ensuring brand consistency and quality performance across locations.
- Worked independently with minimal supervision while building collaborative working relationships with store managers to ensure alignment with operational goals and performance expectations.
- Facilitated one-on-one new hire onboarding and training for four employees, including completion of I-9 verification and required documentation in alignment with organizational policies and procedures.
- Delivered in-person classroom-style training sessions (5–6 hours), including structured store walkthroughs, role introductions, and instruction aligned with performance standards.
- Trained and supported new employees by working alongside them on the floor, reinforcing procedures and helping them build confidence in their roles.
Peer Advisor
National College Resources Foundation
03.2022 - 03.2023
- Supported students from low-socioeconomic communities through a nonprofit education program by providing individualized academic guidance, mentorship, and encouragement.
- Built trusting relationships with students by adapting support to different learning styles, academic needs, and personal challenges.
- Collaborated with school administration to maintain a supportive, inclusive learning environment focused on student growth and well-being.
- Assisted in planning and leading workshops and group activities that promoted cultural awareness, community engagement, and college and career readiness.
- Represented the organization at college fairs and community events, connecting students and families with resources and information about postsecondary opportunities.
- Tracked student progress and interactions using digital tools to support goal-setting and program improvement.
Barista/Certified Trainer
Starbucks
09.2018 - 02.2021
- Delivered high-quality customer service in a fast-paced, high-volume environment by greeting customers, taking orders, and preparing beverages while maintaining accuracy and efficiency.
- Demonstrated strong multitasking and time management skills by managing food preparation, order fulfillment, and cash handling while meeting operational performance standards.
- Served as a certified trainer, facilitating structured onboarding and training for new baristas on beverage preparation, POS systems, and customer service protocols in alignment with company policies and procedures.
- Onboarded three new hires by working alongside them, answering questions, and providing ongoing support as they learned their responsibilities.
Education
Master of Education - Elementary Education
Grand Canyon University
06-2025
Bachelor of Arts - Sociology
University of California, Riverside
01-2022
Skills
- Team Leadership
- Interpersonal Communication
- Cultural Competence & Inclusion
- New Hire Onboarding & Training
- Behavior & Conflict Resolution
- Curriculum & Lesson Delivery
- Classroom & Group Instruction
- Google Workspace
- Microsoft Office
Timeline
Substitute Teacher
Fontana Unified School District
03.2023 - Current
Peer Advisor
National College Resources Foundation
03.2022 - 03.2023
Field Representative/Certified Trainer
Retail Merchandising Services
12.2020 - 08.2023
Barista/Certified Trainer
Starbucks
09.2018 - 02.2021
Bachelor of Arts - Sociology
University of California, Riverside
Master of Education - Elementary Education
Grand Canyon University