Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jada Ford

The Bronx

Summary

I am a meticulously organized worker proficient in finance and administration. I offer professional and courteous customer service with high levels of integrity and accuracy. My experience includes but are not limited to cash handling, inventory management, office administration and customer servicing. I am searching for a challenging position where I can contribute my acquired knowledge, experience and skill set to learn, grow and serve an organization.

Overview

7
7
years of professional experience
2014
2014
years of post-secondary education

Work History

Ambassador

Capital One
The Bronx
03.2024 - Current
  • Answer queries to assist and service personal account related issues.
  • Open, close and maintain personal and business checking and saving accounts.
  • Receive and count working cash at the beginning of shift as well as balance checks and cash at the end of shift.
  • Verify checks for authenticity.
  • Open and scan various mail and checks to its corresponding department or branch.
  • Create local, certified and international shipment labels to mail sensitive documents and checks.
  • Maintain daily emails and follow ups.
  • Create folders and files to organize scanned documents, archives, etc.
  • Create Excel spreadsheets for check logging.
  • Work closely with management to comply with updates and maintain administrative work flow.

Amalgamated Bank

Administrative Assistant
New York
02.2023 - 02.2024
  • Verify checks for authenticity.
  • Open and scan various mail and checks to its corresponding department or branch.
  • Create local, certified and international shipment labels to mail sensitive documents and checks.

● Maintain daily emails and follow ups.

● Create folders and files to organize scanned documents, archives, etc.

● Create Excel spreadsheets for check logging.

● Work closely with management to comply with updates and maintain administrative work flow.

Personal Banker

Wells Fargo
New York
01.2022 - 02.2023
  • Answer queries to assist and service personal account related issues.
  • Open, close and maintain personal checking and saving accounts.
  • Receive and count working cash at the beginning of shift as well as balance checks and cash at the end of shift.
  • Assisted management with light administration.

Cross Banker

TD Bank
New York
04.2019 - 12.2021
  • Accept deposits both cash and checks along with validating deposit and withdrawal slips.
  • Carry out specialized tasks like foreign currency, bank checks and money orders.
  • Receive payments for bills, loans and mortgages.
  • Answer queries to assist and service personal account related issues.
  • Open, close and maintain personal checking and saving accounts.
  • Receive and count working cash at the beginning of shift as well as balance checks and cash at the end of shift.

Education

Certification Of Completion - Precision Bookkeeping

Coursera
12.2025 - 03.2026

Certification Of Completion - Bookkeeping Basics

Coursera
05.2025 - 12.2025

Certification of Completion - Microsoft Office Specialist Excel 2010

Edison Job Corps Vocational Trade School
Edison, NJ
11.2012 - 04.2013

Certification of Completion - Microsoft Office Specialist PowerPoint 2010

Edison Job Corps Vocational Trade School
Edison, NJ
11.2012 - 01.2013

Menchville High School
Newport News, VA

Skills

  • Cash reconciliation
  • Customer centric
  • Detail oriented
  • Digitally proficient
  • Financial accuracy
  • Interpersonal skills
  • Payment management
  • POS system ops
  • Problem solving

Timeline

Certification Of Completion - Precision Bookkeeping

Coursera
12.2025 - 03.2026

Certification Of Completion - Bookkeeping Basics

Coursera
05.2025 - 12.2025

Ambassador

Capital One
03.2024 - Current

Amalgamated Bank

Administrative Assistant
02.2023 - 02.2024

Personal Banker

Wells Fargo
01.2022 - 02.2023

Cross Banker

TD Bank
04.2019 - 12.2021

Certification of Completion - Microsoft Office Specialist Excel 2010

Edison Job Corps Vocational Trade School
11.2012 - 04.2013

Certification of Completion - Microsoft Office Specialist PowerPoint 2010

Edison Job Corps Vocational Trade School
11.2012 - 01.2013

Menchville High School
Jada Ford