Jada Fullwood
Tampa,Florida
Summary
Enthusiastic and reliable hospitality professional with over 5 years of experience delivering exceptional customer service in fast-paced environments. Background includes roles as a Server, Assistant Manager, and Veterinary Technician, demonstrating strong leadership, communication, and problem-solving skills. Recognized for building positive guest relationships, ensuring smooth daily operations, and maintaining high service standards. Currently seeking a stable, long-term position in the Tampa, Florida area where I can continue to provide outstanding guest experiences and grow within a customer-focused organization.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
El Tovar Restaurant
11.2024 - 05.2025
- Delivered exceptional fine dining service in a historic, high-traffic establishment.
- Built rapport with guests, upsold menu items, and coordinated closely with kitchen and bar staff to ensure seamless service during peak periods.
- Handled guest concerns and special requests with discretion and professionalism, contributing to repeat patronage.
Assistant Manager
Bear Paw Deli
04.2024 - 11.2024
- Led hiring, onboarding, and performance development initiatives that reduced staff turnover and improved team efficiency.
- Developed strong working relationships with staff, fostering a positive work environment.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Veterinary Technician
Pavillion Crossing Animal Hospital and Grooming
09.2019 - 03.2023
- Supported veterinarians with medical procedures, patient care, and surgical prep; maintained sterile technique and accurate patient records.
- Assisted in scheduling, inventory of medical supplies, and day-to-day clinic operations.
- Educated clients on preventive care measures such as vaccination schedules, heartworm prevention, flea/tick control, dental hygiene, and nutrition guidelines.
Education
High School -
Durant High School
Plant City, FL01.2018
Skills
- Time Management
- Strong work ethic
- Safe food handling
- Communication & Conflict Resolution
- Team collaboration
- Guest engagement
Certification
ServSafe
Timeline
ServSafe
12-2024
Server
El Tovar Restaurant
11.2024 - 05.2025
Assistant Manager
Bear Paw Deli
04.2024 - 11.2024
Veterinary Technician
Pavillion Crossing Animal Hospital and Grooming
09.2019 - 03.2023
High School -
Durant High School
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