Summary
Overview
Work History
Education
Skills
Timeline
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Jada Gonzales

Santa Maria,CA

Summary

Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.

Overview

2
2
years of professional experience

Work History

Restaurant Hostess

Custom House
11.2022 - 12.2023
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
  • Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
  • help pre-bus dirty and/or unwanted plates from tables where guests are seated.
  • maintained adequate levels of condiments and well-stock drink station to keep service flowing smoothly.

Intern

CCPN
10.2023 - 11.2023
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Enhanced intern productivity by assisting with project coordination and providing ongoing support.
  • Improved patient outcomes by accurately recording vital signs and communicating findings to the medical team.

Retail Sales Associate

JCPenney
09.2021 - 09.2022
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Increased sales revenue through effective product recommendations tailored to individual customers.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.

Education

Medical Assistant

Central California School of Continuing Education
San Luis Obispo, CA
12.2023

High School Diploma -

Olive Grove Charter School
Orcutt
12.2021

Skills

  • Front-Of-House Display Creation
  • Reservations Coordination
  • Complex Problem-Solving
  • Relationship Building
  • Handling Complaints
  • Customer Service
  • Table Bussing
  • Greeting Guests
  • Active Learning
  • Cleanliness and hygiene

Timeline

Intern

CCPN
10.2023 - 11.2023

Restaurant Hostess

Custom House
11.2022 - 12.2023

Retail Sales Associate

JCPenney
09.2021 - 09.2022

Medical Assistant

Central California School of Continuing Education

High School Diploma -

Olive Grove Charter School

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