Jada Graham
Woodstock
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Sales Associate
American Eagle Outfitters, Inc
Woodstock, GA
05.2022 - 08.2022
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
Shift Leader
Tropical Smoothie Cafe
Woodstock, GA
03.2021 - 08.2021
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Monitored employee actions for safety, sanitation and general housekeeping compliance, proactively protecting staff and customers from safety hazards and infection risk.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
Student Worker
Cherokee County Schools
Woodstock, GA
08.2019 - 04.2021
- Worked in team environment to maintain high levels of productivity.
- Greeted incoming office visitors, answered questions and directed individuals to office locations.
- Completed clerical tasks such as filing, copying and distributing mail.
- Prepared meeting materials and took clear notes to distribute to stakeholders.
Sales Associate
Hot Topic
Kennesaw
12.2020 - 03.2021
- Provided positive first impressions to welcome existing, new and potential customers.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
Arcade Attendant
Stars And Strikes Family Entertainment Center
Woodstock, GA
03.2019 - 07.2020
- Developed knowledge of games and attractions and current and upcoming events to effectively communicate to guests.
- Stocked, replenished and retrieved redemption merchandise, tokens and tickets and informed management of low inventory.
- Maintained appearance of arcade floor and surrounding areas by cleaning surfaces, counters and equipment.
- Wiped down and cleaned chairs, booths and game stations to comply with sanitation requirements.
- Memorized games and rules to facilitate positive entertainment experience.
- Operated point of sale terminal to complete customer transactions.
Education
No Degree - Heath Science
Valdosta State University
Valdosta, GA05-2025
High School Diploma -
Woodstock High School
Woodstock, GA05-2021
Skills
- Cash Register Operation
- Stocking and Replenishing
- Adapt to Diverse Groups
- Sales Expertise
- Money Handling
- Sales Training
Timeline
Sales Associate
American Eagle Outfitters, Inc
05.2022 - 08.2022
Shift Leader
Tropical Smoothie Cafe
03.2021 - 08.2021
Sales Associate
Hot Topic
12.2020 - 03.2021
Student Worker
Cherokee County Schools
08.2019 - 04.2021
Arcade Attendant
Stars And Strikes Family Entertainment Center
03.2019 - 07.2020
No Degree - Heath Science
Valdosta State University
High School Diploma -
Woodstock High School