Professional Summary
Overview
Work History
Education
Skills
Timeline

Jada Hall

Lexus of Montgomery
Montgomery,AL
1
year of professional experience

Dynamic BDC Service Representative at Lexus of Montgomery, adept at driving customer satisfaction through exceptional communication and relationship-building. Proven expertise in lead generation and appointment setting, consistently exceeding targets while utilizing CRM software and active listening to enhance client interactions. Committed to delivering results and fostering positive customer experiences.

Work History

BDC Service Representative

1 Year 4 Months
Lexus of Montgomery | 01.2025 - 05.2026

Motivated and customer-focused professional with strong communication and relationship-building skills. Experienced in handling inbound and outbound calls, scheduling appointments, managing customer inquiries, and providing excellent customer service. Dedicated to meeting goals, maintaining accurate records, and creating positive customer experiences.

Education

High School Diploma

Johnson Abernathy Graetz (JAG) High School | Montgomery, AL | 05.2022

Skills

● Customer Service
● Cold Calling
● Lead Generation
● Appointment Setting
● CRM Software
● Data Entry
● Sales Support
● Active Listening
● Time Management
● Microsoft Office
● Problem Solving
● Multitasking

Timeline

BDC Service Representative

Lexus of Montgomery
01.2025 - 05.2026Read More

Johnson Abernathy Graetz (JAG) High School

High School Diploma
Read More
Jada Hall