Jada Jacobs
Dr Arnold's Office
Tallassee,AL
6
years of professional experience
Looking for a dental front desk position where I can use my experience with patient scheduling, treatment planning, insurance, and billing to keep the office running smoothly and make sure patients have a great visit.
Work History
Treatment Coordinator
2 Years 9 Months- Prepare treatment plans in collaboration with dental team and physicians to ensure comprehensive patient care.
- Verify patient eligibility and benefits for insurance coverage to ensure access to necessary treatments.
- Review VA documentation to ensure approval for all necessary treatments.
- Manage multiple doctors' schedules to improve office efficiency and patient care.
- Present treatment plans and explain procedures, costs, and next steps clearly to patients.
- Handle all transactions at checkout in our office
- Knowledge in dentrix software and dental exchange
Receptionist
1 Year 10 Months- Answered phone calls promptly, delivering accurate information about services to support client decision-making.
- Greeted clients warmly, fostering a welcoming atmosphere that enhanced client experience.
- Coordinated appointment scheduling with salon software, optimizing client flow and service delivery.
- Coordinated appointment scheduling and confirmations to maintain organized client flow.
- Oversaw appointment confirmations to enhance client experience and reduce scheduling conflicts.
Server/Cashier Team Lead
3 Years 2 Months- Trained new hires on procedures customer service standards, enhancing team readiness and service quality.
- Handled cash transactions and processed payments accurately at the register.
- Executed opening and closing duties, setting up the dining area and restocking supplies to streamline operational flow.
- Maintained cleanliness and organization of dining area, contributing to positive guest experiences during shifts.
Education
High School Diploma
Skills
Treatment planning
Insurance verification
Care coordination
Appointment management
Workflow efficiency
HIPAA compliance
Attention to detail
Time management
Problem solving
Conflict resolution
Accomplishments
- I was employee of the month for the whole state of georgia with smile partners corporation .
Timeline
Treatment Coordinator
Dr Arnold's Office
01.2024 - CurrentRead More
Receptionist
Statik Salon
03.2022 - 01.2024Read More
Server/Cashier Team Lead
Jim Bobs chicken fingers
11.2020 - 01.2024Read More
Beauregard High School
High School Diploma
Read More
References
References available upon request.