Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jada Jenkins

Humble ,TX

Summary

Dynamic server with a strong work ethic and exceptional customer service skills, honed at Pappasitos. Proven ability to enhance guest satisfaction through personalized service and effective upselling techniques. Adept at cash handling and maintaining a safe dining environment, consistently delivering high-quality experiences in fast-paced settings.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Server

Pappasitos
12.2024 - 05.2025
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Server

Sharkys Restaurant
05.2024 - 12.2024
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Adapted to diverse customer needs, providing personalized service that increased guest satisfaction.
  • Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.

Server

Chedders
06.2022 - 06.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Education

Real Estate

Champions of Real Estate

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Safe food handling
  • Food running

Certification

Hospitality certification

Food handlers certification

TABC certification

Timeline

Server

Pappasitos
12.2024 - 05.2025

Server

Sharkys Restaurant
05.2024 - 12.2024

Server

Chedders
06.2022 - 06.2023

Real Estate

Champions of Real Estate
Jada Jenkins