Jada Jones
Houston,TX
Summary
Hardworking and enthusiastic job seeker with strong organizational skills who is eager to secure a position within an organization who offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Motivated to bring top-notch skills in oral and written communication, active listening and analytical problem-solving skills leading to customized solutions to build loyalty.
Overview
8
8
years of professional experience
Work History
Waitress/Server
Prospect Park Bar & Grill
10.2023 - Current
- Maintained customer satisfaction with timely table check-ins to assess food/beverage needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Upsold high-profit items to enhance sales numbers.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Waitress/Server
Twin Peaks
01.2023 - 08.2023
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Upsold high-profit items to enhance sales numbers.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Entry Level Event Specialist/Customer Service Representative
Kouture Expressions Unlimited
01.2017 - 12.2022
- Managed administrative logistics of events planning, event booking, and event promotions.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Maintained up-to-date knowledge of product and service changes.
- Sought ways to improve processes and services provided.
- Trained staff on operating procedures and company services.
Education
Bachelor of Science - Health Sciences
Sam Houston State University (SHSU)
Huntsville, TX12.2022
High School Diploma -
Desoto High School
Lancaster, TX06.2018
Skills
- Problem-Solving Abilities
- Written and Oral Communication
- Organization
- Adaptability
- Time Management
- Multi-Tasking
- Research Skills
- Collaboration
- Customer Relations
- Detail Oriented
- MS Office
References
- Patrick Jones, 1501 Cobblestone Dr., DeSoto, TX 75115, 214-402-8716
- LaSharion McClellan, 432 Woodlawn, DeSoto, TX 75115, 972-352-1151
- La’Tarsha Smith, 2844 St. Martin, Lancaster, TX 75146, 469-226-4549
- Terris Hollis, 2804 Amber Waves, Lancaster, TX 75134, 469-556-9695
Timeline
Waitress/Server
Prospect Park Bar & Grill
10.2023 - Current
Waitress/Server
Twin Peaks
01.2023 - 08.2023
Entry Level Event Specialist/Customer Service Representative
Kouture Expressions Unlimited
01.2017 - 12.2022
Bachelor of Science - Health Sciences
Sam Houston State University (SHSU)
High School Diploma -
Desoto High School
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