Jada Lyons
Huntsville Toyota
Kemah,TX
3
years of professional experience
Detail-oriented professional with experience in reception and hospitality. Skilled in verbal and written communication, time management, and managing multi-line phone systems. Seeking to leverage these strengths to improve customer satisfaction and operational efficiency.
Work History
Receptionist
1 Year- Welcomed and assisted customers, ensuring positive first impressions.
- Managed multi-line phone system, directing calls efficiently to appropriate departments.
- Maintained clean and organized reception area, enhancing overall customer experience.
- Processed customer transactions accurately, contributing to daily sales operations.
- Handled customer inquiries and complaints professionally, fostering strong client relationships.
- Assisted in inventory management for office supplies, ensuring operational readiness at all times.
- Corresponded with clients through email, telephone, or postal mail.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
waitress
2 Years 2 Months- Provided exceptional customer service, enhancing guest satisfaction and loyalty.
- Managed multiple tables efficiently during peak hours, ensuring timely order delivery.
- Collaborated with kitchen staff to guarantee accurate food preparation and presentation.
- Trained new waitstaff on menu knowledge and service standards, fostering team cohesion.
- Maintained cleanliness and organization of dining area, contributing to a welcoming environment.
Education
Bachelor of Science - Criminal Justice
- Dean's List [Fall 2025]
- Extracurricular Activities: Fade to Black Dance Team member and Social Chair
Skills
Organization skills
Time management
Telephone skills
Data entry
Customer/Client relations
Verbal and written communication
Microsoft365
Timeline
Receptionist
Huntsville Toyota
07.2025 - 07.2026Read More
waitress
Yummy Yummy Mongolian Grill And Sushi
05.2023 - 07.2025Read More
Sam Houston State University
Bachelor of Science from Criminal Justice
Read More