Jada Marcelin
Stamford,CT
Summary
Detailed oriented, kind-hearted, hard working, problem solving. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
Work History
Care Coordinator/Therapy Technician
SPEAR Physical Therapy
Darien, Connecticut
06.2025 - Current
- Coordinated patient appointments and managed schedules for optimal clinic workflow.
- Assisted patients with insurance verification and benefit inquiries for seamless services.
- Maintained patient records in compliance with HIPAA regulations and clinic protocols.
- Ensured accurate client records aligned with agency policies and procedures.
- Assisted in the development of discharge plans for clients transitioning out of care programs.
- Maintained records management system to process personnel information and produce reports.
- Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
- Educated patients on exercise techniques and safety protocols.
- Monitored patient progress and communicated observations to therapists for informed treatment decisions.
- Supported physical therapist in delivering treatments and coordinating care plans.
- Ensured cleanliness and sanitation of therapy areas and equipment.
Retail Associate
Marshalls
12.2021 - 01.2025
- Greeted customers, helped locate merchandise and suggested suitable options.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Maintained clean sales floor and straightened and faced merchandise.
- Helped customers complete purchases, locate items and join reward programs.
- Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
- Walked sales floor and remained aware of customer actions to maintain safe and secure shopping environment.
Temporary Clinical Assistant
Connecticut Orthopedic Services
05.2024 - 07.2024
- Helped patients sign up for MyChart
- Helped improve patient outcomes by educating and advising on relevant resources and care.
- Equipped patients with assistance required for basic care.
- Followed comprehensive clinical protocols to safeguard patient safety.
- Maintained up-to-date patient records with medical histories and test results.
Camp Counselor in Training
YMCA Fun
06.2018 - 08.2018
- Worked with children of varying age, interest, skill and developmental levels.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Collaborated with camp staff to develop and execute safe, exciting plans for daily and weekly activities.
- Greeted new arrivals to camp by introducing to other participants, explaining facility rules and encouraging participation.
Education
Bachelor of Science - Healthcare Studies
Southern Connecticut State University
New Haven, CT05-2025
Skills
- Cash Register Operations
- Self-Directed Learning
- Verbal and Written Communication
- Appeals Support
- Approachability
- Customer service
- Medical record management
- Health information technology
- Customer engagement
- Healthcare compliance
- Care planning
- Patient coordination
- Clinical protocols
- Healthcare
Timeline
Care Coordinator/Therapy Technician
SPEAR Physical Therapy
06.2025 - Current
Temporary Clinical Assistant
Connecticut Orthopedic Services
05.2024 - 07.2024
Retail Associate
Marshalls
12.2021 - 01.2025
Camp Counselor in Training
YMCA Fun
06.2018 - 08.2018
Bachelor of Science - Healthcare Studies
Southern Connecticut State University