Jada McCain
Carrollton,GA
Summary
Offering passion for helping others, combined with strong organizational and communication skills, and eagerness to learn and grow in a supportive environment. Brings a dedicated approach to understanding and addressing client needs, with the ability to quickly assimilate new information and procedures. Ready to use and develop problem-solving and interpersonal skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Case Manager
Juvenile Court Legal Services, Inc.
11.2022 - Current
- Carry out assessments of financial eligibility to inform clients if they qualify for legal aid and manage over100 juvenile cases
- Assist attorneys with anything case management related including billing and providing any necessary reminders
Temporary Administrative Support
University of West Georgia
02.2022 - 10.2022
- Maintained multiple calendars, set appointments, and informed counselors with the arrival of their clients
- Used the computer to organize all file systems
Package Handler
FedEx Ground
04.2021 - 02.2022
- Sorted packages to be delivered to their designated areas
- Successfully used handheld scanners to accurately track packages
Sales Associate
Ollies Bargain Outlet
09.2020 - 11.2021
- Assessed customers’ needs and provided help and information on products
- Throughout my shift I walked around the store and replaced any moved items back to its correct area
Sales Associate
The Children’s Place
08.2019 - 09.2021
- Completed recovery of the store including folding clothes for the best visibility
- Reset and organized the store with new floor plans that came out
Education
Master of Science - Forensic Psychology
Arizona State University Online
12-2025
Bachelor of Science - Forensic Investigation
Jacksonville State University
12.2021
Skills
- Titanium Scheduler
- MS Office
- Google Drive
- Case management
- Case documentation
- Conflict resolution
- Email and telephone etiquette
Certification
- GCIS CJIS Security Awareness Training 08/2022 - 08/2025
- Notary Public | Carroll County, Ga 03/2023 - 03/2027
Affiliations
- Lambda Alpha Epsilon | Secretary 10/2020-12/2021
Timeline
Case Manager
Juvenile Court Legal Services, Inc.
11.2022 - Current
Temporary Administrative Support
University of West Georgia
02.2022 - 10.2022
Package Handler
FedEx Ground
04.2021 - 02.2022
Sales Associate
Ollies Bargain Outlet
09.2020 - 11.2021
Sales Associate
The Children’s Place
08.2019 - 09.2021
Bachelor of Science - Forensic Investigation
Jacksonville State University
- GCIS CJIS Security Awareness Training 08/2022 - 08/2025
- Notary Public | Carroll County, Ga 03/2023 - 03/2027
Master of Science - Forensic Psychology
Arizona State University Online
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