Jada Mumin
Detroit,MI
Summary
Great worker with safety-oriented and results-driven mindset. Strong mechanical aptitude and offering expertise in metal finish and inspection . Upbeat team player with self-motivated nature. Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving. Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Consistently recognized for sales performance and excellence in customer service. Talented with enthusiasm for designing hair and cosmetic styles and inspiring confidence in all clients. Product knowledge perfectionist and active listener, identifying customer needs and recommending tailored solutions. Thorough style student, maintaining awareness of emerging industry trends and updating skillset to remain relevant.
Overview
12
12
years of professional experience
Work History
Budtender
The Plug (Levels)
10.2024 - Current
- Checked guests' photo identification for validity and age requirements.
- Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
- Sold flowers, concentrates and edibles in fast-paced environment.
- Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.
- Increased repeat business through exceptional customer service and extensive knowledge of cannabis products.
- Restocked supplies and arranged displays.
- Weighed, prepared and packaged different types of products.
Metal Finisher
Ford Dearborn Truck Plant
Dearborn Heights, MI
07.2019 - Current
- Blended, buffed or blasted away hanging burrs using abrasives and tools
- Used dry or liquid media to clean or prepare parts and finish operations
- Kept equipment in good working order by calibrating settings and performing minor maintenance
- Finished and sealed ductwork to achieve ideal look and performance levels
- Completed same high level of work in hot, cold and inclement weather environments
- Adhered to all standard safety and compliance requirements, which decreased minor accidents by 90%
Assembly Line Worker
Ford Motor Company
Dearborn Heights, MI
10.2014 - Current
- Prevented equipment jams or wasted materials by setting and verifying accurate parts clearances
- Calibrated equipment to maintain optimal performance
- Used established assembly instructions to complete jobs quickly, accurately and with zero errors
- Followed outlined specifications to implement assembly plans
- Removed rough spots to enhance parts alignment and improve finishes
- Performed hand-finishing of final products after assembling component parts for items
Budtender
Joyology
Warren, MI
06.2022 - 10.2024
- Developed strong relationships with suppliers to stay informed about new products and industry trends, enhancing store offerings accordingly.
- Contributed to team success by sharing product knowledge and expertise with fellow budtenders during training sessions.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Answered questions about medicinal and recreational uses and effects and qualities of different strains.
Sales Associate
Ulta
Roseville, MI
09.2018 - 03.2020
- Engaged with customers to effectively build rapport and lasting relationships
- Helped customers locate products and checked store system for merchandise at other sites
- Provided positive first impressions to welcome existing, new and potential customers
- Offered make-up tips and popular tutorials in alignment with latest trends
- Boosted satisfaction and repeat business by recommending products in alignment with customer needs
- Arranged merchandise to present visually appealing displays and attract clientele
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions
- Answered customer questions about products and services, helped locate merchandise and promoted key items
Sales Associate
Victoria's Secret & PINK
Roseville, MI
02.2016 - 11.2017
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers
- Helped customers complete purchases, locate items and join reward programs
- Stocked merchandise, clearly labeling items, and arranging according to size or color
- Maintained clean sales floor and straightened and faced merchandise
Cashier
Sears
Roseville, MI
05.2013 - 09.2014
- Helped customers complete purchases, locate items and join reward programs
- Worked closely with shift manager to solve problems and handle customer concerns
- Maintained cash drawer per shift
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals
- Performed cash, card and check transactions to complete customer purchases
Education
Associate of Arts - Communications
Macomb Community College
Warren, MIHigh School Diploma -
Clintondale High School
Clinton Township, MI06.2012
Skills
- Equipment monitoring
- Safety awareness
- Equipment operation
- Customer service
- Multitasking abilities
- Team building
- Teamwork
- Good telephone etiquette
- Self-motivated professional
- Written Communication
- Analytical skills
Timeline
Budtender
The Plug (Levels)
10.2024 - Current
Budtender
Joyology
06.2022 - 10.2024
Metal Finisher
Ford Dearborn Truck Plant
07.2019 - Current
Sales Associate
Ulta
09.2018 - 03.2020
Sales Associate
Victoria's Secret & PINK
02.2016 - 11.2017
Assembly Line Worker
Ford Motor Company
10.2014 - Current
Cashier
Sears
05.2013 - 09.2014
High School Diploma -
Clintondale High School
Associate of Arts - Communications
Macomb Community College