Summary
Overview
Work History
Education
Skills
Timeline
Server

Jada Ogbourne

Chesapeake,VA

Summary

Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.

Overview

6
6
years of professional experience

Work History

Server

Shiki
Chesapeake, VA
09.2020 - 06.2022
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
  • Checked identification for minimum age for sale of alcoholic beverages.

Server

California Pizza Kitchen
Virginia Beach, VA
02.2017 - 09.2020
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Increased sales significantly by upselling higher-end products to customers.
  • Kept register accurate through correct billing, payment processing and cash management practices.

Cashier

Wendy's
Chesapeake, VA
08.2016 - 02.2017
  • Helped customers complete purchases.
  • Greeted customers entering store and responded promptly to customer needs.
  • Answered questions about store policies and addressed customer concerns.
  • Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
  • Collected and authorized payments of guests.

Education

Bachelor of Science - Finance

Old Dominion University
Norfolk, VA

Associate of Science - Science

Tidewater Community College
Norfolk, VA
05.2021

High School Diploma -

Hickory High School
Chesapeake, VA
06.2018

Skills

  • Customer Service and Rapport
  • Order Accuracy and Delivery
  • Food and Beverage Service
  • Team Player
  • High-Volume Dining
  • Transactions and Cash Handling
  • Cool Under Pressure
  • Age Verification
  • Able to Lift 30 Pounds
  • Menu Memorization and Presentation
  • Sales Expertise
  • Guest Satisfaction

Timeline

Server

Shiki
09.2020 - 06.2022

Server

California Pizza Kitchen
02.2017 - 09.2020

Cashier

Wendy's
08.2016 - 02.2017

Bachelor of Science - Finance

Old Dominion University

Associate of Science - Science

Tidewater Community College

High School Diploma -

Hickory High School
Jada Ogbourne