Dedicated and results-oriented professional with a solid background in management, customer service, and marketing. Proficient in streamlining operations, improving customer relationships, and driving results. Seeking to leverage diverse skills in virtual assistant roles, social media management, and marketing to contribute effectively to a dynamic remote team.
• Managed weekly processing of invoices and billing for tenants, ensuring timely payments and accurate financial records.
• Assisted the property manager with preparing annual operating estimates and expense reconciliations.
• Worked with tenants and accounting to resolve billing issues and ensure timely rent collection.
• Managed tenant communications, including lease files, move-ins, and addressing any tenant concerns or needs.
• Coordinated building events and services, fostering a positive tenant experience and improving community engagement.
• Developed and implemented process improvements to mitigate operational risks and streamline property management operations.
• Managed classroom operations and ensured smooth arrival, dismissal, and lunchtime routines.
• Assisted in organizing and maintaining the classroom environment to ensure an optimal learning atmosphere.
• Fostered positive relationships with staff, leadership, and parents to ensure the success and well-being of students.
• Provided support to teachers by engaging students in learning activities and improving their understanding of lessons.
• Managed classroom materials and assisted in administrative tasks related to student records and activities.
• Led and executed in-store events to boost customer engagement, sales, and brand presence.
• Managed financial and operational reporting, including store audits and sales tracking.
• Delivered top-line sales growth by overseeing all aspects of sales, service, and store operations.
• Trained, coached, and developed associates, improving team performance and achieving sales targets.
• Managed external brand partnerships and oversaw all aspects of the mass business category.