Summary
Overview
Work History
Education
Skills
Timeline
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Jada Parker

Olive Branch,MS

Summary

Adept at enhancing customer satisfaction and streamlining service processes, I leveraged my customer service expertise and multitasking abilities at Walmart to significantly increase repeat business. My proven track record in warranty processing and commitment to reliability has consistently improved operational efficiency and team performance.

Overview

3
3
years of professional experience

Work History

TLE Service Writer

Walmart
03.2024 - Current
  • Increased repeat business through exceptional customer service and follow-up communications.
  • Conducted regular performance evaluations, identifying areas for growth and development within staff members.
  • Collaborated with technicians to ensure high-quality repairs and maintenance services.
  • Streamlined service processes for increased efficiency and reduced wait times.

Front End Cashier

Walmart
11.2022 - 03.2024
  • Enhanced customer satisfaction by providing efficient and friendly service during checkout.
  • Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
  • Supported stocking efforts by organizing shelves near the front end cashier area, maintaining a visually appealing presentation of merchandise.
  • Handled high volumes of transactions with accuracy, contributing to overall store sales goals.

Crew Member

Krystal
05.2022 - 11.2022
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Crew Member

Tropical Smoothie Cafe
07.2021 - 05.2022

C

  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.

Education

Cosmetology -

Delta Technical College
Horn Lake, MS

Center Hill High School
Olive Branch, MS
05.2024

Skills

  • Empathy and patience
  • Customer service expertise
  • Warranty processing
  • Sales proficiency
  • Service writing experience
  • Communicating with clients
  • Problem-solving abilities
  • Multitasking Abilities
  • Reliability
  • Stress Tolerance

Timeline

TLE Service Writer

Walmart
03.2024 - Current

Front End Cashier

Walmart
11.2022 - 03.2024

Crew Member

Krystal
05.2022 - 11.2022

Crew Member

Tropical Smoothie Cafe
07.2021 - 05.2022

Cosmetology -

Delta Technical College

Center Hill High School
Jada Parker