Jada Reaves
Hebron,KY
Summary
Results-oriented continuous improvement manager specializing in process analysis and team leadership. Demonstrated success in implementing strategies that boost productivity and minimize inefficiencies. Expertise in driving operational efficiency across diverse teams and projects.
Overview
5
5
years of professional experience
Work History
Continuous Improvement Manager
Amazon
West Chester, Ohio
06.2025 - 08.2026
- Executed comprehensive process analysis, identifying key efficiency opportunities that supported strategic objectives.
- Coordinated with leadership teams on continuous improvement projects, utilizing CI/Lean methodologies to streamline processes.
- Partnered with teams to implement continuous improvement initiatives effectively.
- Led root cause analysis to address process failures and inefficiencies.
- Monitored key performance indicators to evaluate process effectiveness.
- Instructed staff on best practices, enhancing operational excellence and fostering a culture of continuous improvement.
- Developed standard operating procedures to enhance consistency.
- Trained project leaders to foster a total quality mindset across production.
Operations Manager
Amazon
West Chester, Ohio
05.2024 - 05.2025
- Directed daily operations, implementing strategies to achieve business plan and profitability goals.
- Streamlined warehouse activities, enhancing operational efficiency through targeted process improvements.
- Supervised employee workflow, optimizing productivity and ensuring adherence to quality standards.
- Trained team members on operational procedures and safety protocols, fostering a culture of safety and performance.
- Ensured compliance with safety regulations and company policies across all operations.
- Developed key performance indicators to evaluate operational effectiveness.
- Established vendor relationships to negotiate pricing and secure necessary materials for production.
- Assessed employee development needs, providing constructive feedback on progress.
Operations Manager
Amazon
Erlanger, Kentucky
04.2023 - 05.2024
- Directed financial activities to optimize budget allocation and maximize investments.
- Coordinated cross-functional teams for timely delivery of products and services.
- Delegated tasks to staff, establishing priorities and goals to streamline workflow.
- Mitigated business risks by assessing performance and collaborating with staff members.
- Prepared work schedules and assigned specific duties to team members.
- Engaged customers through effective verbal communication to identify needs and enhance service delivery.
- Supported senior leadership in decision-making by generating daily reports with actionable recommendations.
- Structured HR consulting services to support clients through organizational changes.
Area Manager
Amazon
Erlanger, Kentucky
05.2021 - 04.2023
- Analyzed operational data to identify trends, optimizing workflows and improving resource allocation.
- Developed and implemented process improvements, enhancing operational efficiency across teams.
- Coached team members, enhancing productivity and maintaining high performance standards.
- Supervised staff, driving optimal productivity through effective oversight.
- Facilitated training sessions for new employees, ensuring understanding of best practices and protocols.
- Provided leadership insight and mentoring to new hires, fostering knowledge of company programs.
- Ensured compliance with safety standards and company policies to mitigate risks.
- Maintained professionalism in stressful situations, successfully diffusing tense circumstances.
Education
Master of Science - Logistics And Supply Chain Management
Wright State University
Dayton, OH08-2023
Bachelor of Arts - Liberal Arts And Sciences
Xavier University
Cincinnati, OH05-2021
Skills
- Continuous improvement
- Process optimization
- Lean management
- Key performance indicators
- Root cause analysis
- Standard operating procedures
- Operations management
- Team leadership
- Relationship building
Timeline
Continuous Improvement Manager
Amazon
06.2025 - 08.2026
Operations Manager
Amazon
05.2024 - 05.2025
Operations Manager
Amazon
04.2023 - 05.2024
Area Manager
Amazon
05.2021 - 04.2023
Master of Science - Logistics And Supply Chain Management
Wright State University
Bachelor of Arts - Liberal Arts And Sciences
Xavier University