Jada Shores
Chicago,IL
Summary
Compassionate professional with several years of experience in service. Skilled at managing multiple duties with great attention to detail and knowledge of establishment. Known for providing warm and comprehensive support to guests.
Overview
12
12
years of professional experience
Work History
Family Resource Specialist
Illinois Action for Children
Chicago, IL
01.2025 - Current
- Assess and determine eligibility for childcare assistance.
- Approves and authorizes childcare payments according to IDHS policies & procedures.
- Organized records by implementing a systematic filing process to ensure accuracy and confidentiality.
Owner/Lead Baker
Chunky's Treats
09.2023 - Current
- Creates/Bakes seasonal menus.
- Adhere to ordering and inventory operations.
- Coordinated marketing efforts to enhance media presence.
Tool Rental Associate
Home Depot
Chicago, IL
10.2021 - 06.2025
- Guides customers on the effective use and safety operations of rental tools.
- Qualifies customers for tools prior to rental. Verifies contractual information in our Department's database.
- Reviews contracts for accuracy. Maintains daily inbound and outbound calls regarding reservations.
Medical Consultant
Zenleaf
Chicago, IL
02.2021 - 09.2021
- Consults medical & recreational patrons on products, side effects, and consumption methods.
- Adhered to federal & state regulations.
- Documented daily records of inventory using Excel spreadsheets.
Server/Bartender/Expeditor
Chicago Diner
Chicago, IL
07.2017 - 09.2021
- Fosters strong connections with guests through engaging conversation and active listening.
- Maintained poise while handling high-traffic service, balancing guest needs with a seamless flow.
- Streamline communication between kitchen and service staff to ensure food orders were fulfilled accurately and delivered promptly.
Store Manager
Real Good Juice Co.
Chicago, IL
04.2016 - 07.2017
- Uphold seamless daily operations, including inventory, staff scheduling, cash management.
- Calculated accurate records of employee hours and operational data.
- Initiate new roles, and work format for smoother service. Develop relationships with local businesses & organizations.
Receptionist
Grace
Chicago, IL
03.2014 - 04.2016
- Greets and escorts guests to their reserved seats.
- Optimize the flow of the dining room through strategic scheduling by maintaining a report with guests and service staff.
- Improved communication efficiency as primary liaison between departments, clients, and vendors.
Education
A.A.S - Culinary Arts
Illinois Institute of Art
Chicago, IL01.2015
Skills
- Records Management
- Payment Authorization
- Multitasking and Prioritization
- Appointment Scheduling
- Office Administration
- Customer Relationship Management
Awards Honors Certificates
- Dispensary Operations Certificate, Chicago, IL, 2021
- Honors, Illinois Institute of Arts, Chicago, IL, 2015
- Manager Serve Safe, 2015
- Senior Cabinet, North Little Rock, AR, 08/12 - 2013
Timeline
Family Resource Specialist
Illinois Action for Children
01.2025 - Current
Owner/Lead Baker
Chunky's Treats
09.2023 - Current
Tool Rental Associate
Home Depot
10.2021 - 06.2025
Medical Consultant
Zenleaf
02.2021 - 09.2021
Server/Bartender/Expeditor
Chicago Diner
07.2017 - 09.2021
Store Manager
Real Good Juice Co.
04.2016 - 07.2017
Receptionist
Grace
03.2014 - 04.2016
A.A.S - Culinary Arts
Illinois Institute of Art