Jada Smith
Oakland,CA
Summary
Friendly and reliable service advocate offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
8
8
years of professional experience
Work History
Checkout/Service Advocate
Target
03.2023 - Current
- Performed cash, card and check transactions to complete customer purchases.
- Learned duties for various positions and provided backup at key times.
- Built relationships with customers to encourage repeat business.
- Improved customer satisfaction by promptly addressing inquiries and resolving issues.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Crew Member/Cashier
Little Caesars Pizza
12.2021 - 12.2022
- Prepared round pizzas, deep dished pizzas and crazy bread for customers.
- Accurately operated cash register to process customer payments.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Delivered complete food orders to guests and confirmed customer satisfaction with completed order.
- Performed cash, card and check transactions to complete customer purchases.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Cafeteria Server
SUSD (Selma Unified School District)
08.2016 - 05.2019
- Assisted in the preparation of meals and beverages, ensuring high-quality standards were met.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
- Enhanced customer satisfaction by providing efficient and friendly service during meal times.
- Worked effectively in fast-paced environments.
Education
Associate of Science - Traveling Nurse
Reedley College
Reedley, CA05.2025
High School Diploma -
Selma High School
Selma, CA06.2020
Skills
- Public Speaking
- Customer service background
- Friendly, Positive Attitude
- Multitasking Abilities
- Relationship Building
- Innovative
- Decision-making skills
Timeline
Checkout/Service Advocate
Target
03.2023 - Current
Crew Member/Cashier
Little Caesars Pizza
12.2021 - 12.2022
Cafeteria Server
SUSD (Selma Unified School District)
08.2016 - 05.2019
Associate of Science - Traveling Nurse
Reedley College
High School Diploma -
Selma High School