Jada Cannon
Murfreesboro,TN
Summary
Compassionate Medical Assistant with extensive experience at Tennessee Orthopedic Alliance, excelling in patient-focused care and clinical documentation. Proven ability to enhance patient satisfaction through effective communication and adherence to HIPAA compliance. A reliable team player dedicated to maintaining a clean, safe environment while fostering trust and quality care.
Overview
4
4
years of professional experience
Work History
Medical Assistant
Tennessee Orthopedic Alliance
Murfreesboro, TN
02.2025 - Current
- Streamlined organization and sanitation of exam rooms and medical equipment.
- Collected client medical histories, medication details, symptoms, and allergy information.
- Assisted patients in navigating to exam rooms. Addressed inquiries from patients regarding procedures. Prepared examination areas for physician assessments.
- Executed comprehensive medical records management, including filing, organizing, and scanning documents.
- Cultivated strong patient relationships through effective communication, enhancing trust in clinic's commitment to quality care.
- Ensured safety and cleanliness of clinical environment by strictly following infection control protocols and properly disposing of biohazardous waste.
- Managed inventory of medical supplies by monitoring stock levels and initiating timely replenishment orders.
- Enhanced patient satisfaction through delivery of compassionate care and timely response to needs during visits.
- Completed patient intake forms and gathered personal information to ensure accurate record-keeping.
Utility Clerk
Kroger
Murfreesboro, TN
06.2022 - 01.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Front End Courtesy Clerk
Kroger
Murfreesboro, TN
06.2022 - 01.2025
- Maintained a clean and organized store environment by promptly returning carts to designated areas, ensuring easy access for shoppers.
- Aided cashiers in efficiently processing transactions, unloading shopping carts, and bagging items according to customer preferences.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Restocked and organized merchandise in front lanes.
- Returned unwanted items to correct store locations and restocked shelves.
- Enhanced customer satisfaction by efficiently bagging groceries and offering assistance with loading items into vehicles.
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
Floor Supervisor
Hollister
Murfreesboro, TN
06.2022 - 01.2025
- Resolved conflicts among staff members diplomatically, maintaining a harmonious working environment conducive to productivity.
- Mentored new hires in company policies, job responsibilities, and expectations, ensuring successful integration into the team.
- Enhanced customer satisfaction by effectively managing floor operations and addressing concerns promptly.
- Boosted sales through effective merchandising strategies and attention to product placement on the floor.
Cashier Floor Supervisor
Kroger
Murfreesboro, TN
06.2022 - 01.2025
- Maintained a clean, organized, and well-stocked checkout area for optimal customer experience.
- Developed strong relationships with customers, fostering loyalty and repeat business opportunities.
- Enhanced customer satisfaction by providing efficient and accurate transactions.
- Assisted in loss prevention efforts by monitoring inventory levels and addressing potential theft incidents.
- Facilitated smooth shift changes by creating detailed handover reports for incoming floor supervisors.
- Evaluated cashier performance regularly through reviews, identifying areas for improvement or further training required.
- Reduced wait times for customers through effective management of cashier team.
Cashier
Kroger
Murfreesboro, TN
06.2022 - 01.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Education
Continental Academy
Miami Lakes, Florida02.2024
Skills
- HIPAA compliance
- Patient scheduling
- Customer Service
- Medical terminology
- Direct patient care
- Clinical documentation
- Patient-focused care
- Data entry
- Reliable team player
- Electronic medical records
- Compassionate
- CPR
- Professionalism and ethics
- Maintaining confidentiality
Timeline
Medical Assistant
Tennessee Orthopedic Alliance
02.2025 - Current
Utility Clerk
Kroger
06.2022 - 01.2025
Front End Courtesy Clerk
Kroger
06.2022 - 01.2025
Floor Supervisor
Hollister
06.2022 - 01.2025
Cashier Floor Supervisor
Kroger
06.2022 - 01.2025
Cashier
Kroger
06.2022 - 01.2025
Continental Academy