Jadah Edwards
Summary
Compassionate professional with experience in shelter services, rehab, patient care, and education support. Skilled in supporting individuals with mental illness, developmental challenges, and substance use disorders. Proficient in DHS CARES and AWARDS systems for intakes and documentation. CPR/First Aid certified with training in phlebotomy and patient monitoring, recognized for strong communication and crisis management in fast-paced environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Community Technician
Bowery Residents Committee
New York, NY
04.2024 - Current
- Assisted with the intake process by gathering information from clients and verifying eligibility for services.
- Conduct client intakes and eligibility verification using DHS CARES system.
- Document case notes, referrals, and service updates in AWARDS database.
- Perform safety checks across the facility to ensure compliance with DHS standards.
- Provide emotional support, crisis intervention, and guidance to individuals in shelter.
- Coordinate referrals and maintain accurate reporting for client progress and follow-up.
- Conducted safety checks of all areas of the facility while on duty.
- Provided emotional support and guidance to homeless individuals seeking assistance from our organization.
- Followed health and safety standards for proper food handling techniques.
Paraprofessional
Preferred Home Care of New York
Brooklyn, NY
02.2023 - 02.2024
- Provided guidance to students in the classroom setting.
- Created and maintained positive relationships with students, parents, and colleagues.
- Ensured that all safety regulations were followed in the classroom environment.
- Applied positive reinforcement to redirect negative behaviors.
- Assisted teachers with planning and preparing lessons for students.
Patient Care Coordinator
Empro staffing
Brooklyn , Ny
12.2022 - 05.2023
- Assisted nurses with daily patient care, including dressing wounds and providing hygiene assistance.
- Performed vital signs checks such as blood pressure and temperature readings for patients.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Assisted residents with daily needs, personal hygiene, dressing, and facility transfers.
Patient Care Technician
Urban Recovery
Brooklyn , NY
10.2021 - 12.2022
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Planned and served meals and snacks to patients according to prescribed diets.
- Assisted in the development of individual treatment goals for each patient.
- Instructed patients on how to perform activities of daily living.
- Provided support to individuals with physical, mental, or emotional disabilities.
Phlebotomist
Urban Recovery
Brooklyn, NY
10.2021 - 12.2022
- Maintained a clean, safe, and organized work environment.
- Performed venipuncture and other blood collection procedures according to established standards.
- Verified patient information prior to specimen collection.
- Followed all safety protocols when handling hazardous materials.
- Provided excellent customer service while interacting with patients.
Education
Some College (No Degree) - Nursing
Kingsborough Community College
Brooklyn, NYSkills
- Crisis Intervention & Complaint Resolution
- Patient Care & Safety Monitoring
- Behavioral & Developmental Support for Children
- Mental Health & Substance Use Support
- Case Management Systems: DHS CARES, AWARDS
- Documentation & Intake Verification
- Phlebotomy & Specimen Collection
- CPR/First Aid Certified
Education and Training
true,other
Certification
CPR CERTIFICATE
PRE LICENSE SECURITY GUARD TRAINING
Timeline
Community Technician
Bowery Residents Committee
04.2024 - Current
Paraprofessional
Preferred Home Care of New York
02.2023 - 02.2024
Patient Care Coordinator
Empro staffing
12.2022 - 05.2023
Patient Care Technician
Urban Recovery
10.2021 - 12.2022
Phlebotomist
Urban Recovery
10.2021 - 12.2022
Some College (No Degree) - Nursing
Kingsborough Community College