Jadan Rowe
Phoenix,AZ
Summary
Proven customer service professional with a track record of enhancing customer satisfaction at Walgreens. Excelled in cash handling and fostering customer relations, significantly contributing to repeat business. Demonstrated reliability and empathy, ensuring an inviting shopping environment. Skilled in both interpersonal and transactional tasks, adept at meeting diverse customer needs.
Overview
8
8
years of professional experience
Work History
Cashier
Walgreens
11.2021 - 02.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Courtesy Clerk
Fry’s Grocery
02.2016 - 06.2018
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
Education
High School Diploma -
Ombudsman - Charter Northwest High School
Phoenix, AZ05.2018
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cash Handling
- Cleaning and sanitizing
Timeline
Cashier
Walgreens
11.2021 - 02.2024
Courtesy Clerk
Fry’s Grocery
02.2016 - 06.2018
High School Diploma -
Ombudsman - Charter Northwest High School