JADAYA HILLSMAN
Customer Service Rep
Morrow,Georgia
Summary
Friendly and reliable, offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Punctual and honest with solid background in environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.
Overview
4
4
years of professional experience
4
4
Certification
Work History
BDC/Cashier
Landmark Dodge Dealership
08.2024 - 11.2024
- Developed strong business relationships to provide service and value beyond customer expectations
- Identified and executed appropriate strategies for business success
- Used sales and order management systems and technologies to facilitate exceptional customer service
- Utilized consultative selling skills to identify key trends
Restaurant Team Member
TRUETT'S GRILL
Morrow, USA
10.2022 - 06.2024
- Used POS systems to calculate and complete customer orders and transactions
- Process customer transactions according to established policies and procedures
- DrIve sales by identifying customer needs and making product and service referrals
- Set up customer accounts in the system and updated details to reflect current information
Summer Administrative Intern (TEMP)
Project Outsource Connects
Jonesboro, USA
06.2023 - 07.2023
- Scheduled meetings and appointments for our team and maintained a master calendar
- Organized and updated file systems, keeping records easily retrievable
- Proofread and edit documents and reports for staff
- Created and maintained databases using multiple software's
- Organized and updated file systems, keeping records easily
Stocker/ Cashier
Food Depot
03.2022 - 07.2022
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
Education
General Education Diploma -
Perry Learning Center
05.2024
OSHA-10 Certification, First Aid/CPR/AED Certification, Introduction to Quality, LEAN, Six Sigma White Belt, MS Windows 8, MS Word, Google, Gmail, Electricity Basics, Introduction to Hand and Power Tools, Forklifting
WORKFORCE INNOVATORS OF AMERICA
01.2024
Skills
- Product restocking
- Drawer balancing
- Returns processing
- Team collaboration
- Order taking
- Payment processing
- Attention to detail
- Clear communication
- Money handling
- Customer assistance
- Customer service
- Basic math
Work ethic and integrity
Patience and empathy
Time management skills
Cleaning and sanitizing
Customer service excellence
Reliability and punctuality
References
Available upon request
Contact
Morrow, Georgia 30260
Certification
- OSHA 10
- Welding
- CPR
- Forklift
Education
Athens, GA,Jonesboro, GA
Work Preference
Work Type
Full TimeWork Location
On-SiteImportant To Me
Career advancementWork-life balanceQuote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
BDC/Cashier
Landmark Dodge Dealership
08.2024 - 11.2024
Summer Administrative Intern (TEMP)
Project Outsource Connects
06.2023 - 07.2023
Restaurant Team Member
TRUETT'S GRILL
10.2022 - 06.2024
Stocker/ Cashier
Food Depot
03.2022 - 07.2022
General Education Diploma -
Perry Learning Center
OSHA-10 Certification, First Aid/CPR/AED Certification, Introduction to Quality, LEAN, Six Sigma White Belt, MS Windows 8, MS Word, Google, Gmail, Electricity Basics, Introduction to Hand and Power Tools, Forklifting
WORKFORCE INNOVATORS OF AMERICA
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