Jade Boatman
Cape Canaveral,FL
Summary
Hardworking employee enthusiastic about learning new career inside and out. Pursues opportunities to learn new skills and contribute to group success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Detail-oriented team player with the ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Delivery Driver
Uber And Uber Eats
01.2024 - Current
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
- Completed on-time deliveries by choosing best and most efficient routes.
Assistant Manager
Dennys
10.2022 - 02.2024
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Shift Manager
Jimmy John's
06.2019 - 05.2022
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
- Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
- Promoted a positive work environment through open communication and constructive feedback.
- Reduced employee turnover by implementing effective retention strategies such as recognition programs and career development opportunities.
- Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
- Excelled in every store position and regularly backed up front-line staff.
- Managed staff hiring, training and supervision.
Delivery Driver
Pizza Hut
05.2019 - 08.2019
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
Education
Associate of Arts -
Eastern Florida State College
Cocoa, FLHigh School Diploma -
Ridgeview High School
Orange Park, FL05.2019
Skills
- Payment Collection
- Equipment Operation
- Order Verification
- Positive Attitude
- Dependable and Reliable
- Lifts up to 200 Pounds
- Customer Service
- Teamwork and Collaboration
- Multitasking
- Adaptability
- Professionalism
- Conflict Resolution
- Effective Communication
- Stress Management
- Inventory Management
- Efficiency and Time Management
Timeline
Delivery Driver
Uber And Uber Eats
01.2024 - Current
Assistant Manager
Dennys
10.2022 - 02.2024
Shift Manager
Jimmy John's
06.2019 - 05.2022
Delivery Driver
Pizza Hut
05.2019 - 08.2019
Associate of Arts -
Eastern Florida State College
High School Diploma -
Ridgeview High School
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