Jade Chase
Norlina,NC
Summary
Driven professional with a robust background in customer service and conflict resolution, honed at Bojangles' and Lawrence Correctional Center. Excelled in maintaining high accuracy in transactions and ensuring safety, showcasing strong work ethic and empathy. Proven track record in enhancing customer satisfaction and reducing contraband instances, demonstrating exceptional time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Cashier
Bojangles' Famous Chicken 'n Biscuits
02.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Correctional Officer
Lawrence Correctional CentEr
03.2022 - 01.2024
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Conducted routine and emergency head counts.
Cashier
Food Lion
06.2020 - 12.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
Education
Diploma -
Warren County High School
Warrenton, NC06.2021
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cleaning and sanitizing
- Conflict Resolution
- Issue Resolution
Timeline
Cashier
Bojangles' Famous Chicken 'n Biscuits
02.2024 - Current
Correctional Officer
Lawrence Correctional CentEr
03.2022 - 01.2024
Cashier
Food Lion
06.2020 - 12.2020
Diploma -
Warren County High School