Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
References
Timeline
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Jade Diaz

Jade Diaz

Rosamond,CA

Summary

Responsible Server adaptable to fast-paced, changing restaurant environments with discerning customers and high standards. Enthusiastic team member possessing sharp memorization skills and outstanding teamwork abilities.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Restaurant Waiter

Iron Cactus
Lancaster, CA
01.2022 - 08.2023
  • Promoted desserts, appetizers, and specialty drinks to enhance sales and customer satisfaction.
  • Collaborated with hosts, bussers, and kitchen staff to ensure efficient service and customer satisfaction.
  • Greeted customers, answered inquiries, and recommended specials to boost profits.
  • Maintained high standards of customer service, including topping off drinks and providing condiments.
  • Prepared salads, appetizers, and garnishes to support kitchen operations.
  • Enforced legal drinking age requirements by checking identification.
  • Set up dining areas with clean tablecloths, napkins, and tableware.
  • Operated Toast for order entry, bill splitting, and payment processing.
  • Delivered food from the kitchen, fulfilled additional requests, and resolved issues to maximize guest satisfaction.
  • Provided detailed menu explanations, addressed dietary needs, and recorded special requests.
  • Handled cash transactions and followed proper cash-handling procedures.
  • Stocked server areas and completed opening/closing checklists for smooth operations.
  • Managed reservations, took phone orders, and responded to service inquiries.
  • Handled food safely and maintained cleanliness to prevent foodborne illness and ensure proper sanitation.
  • Rolled silverware and set up food stations and dining areas for the next shift or large parties.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Completed closing duties by emptying trash, polishing silverware, and maintaining overall cleanliness.
  • Set up and decorated menu marketing boards with current meal and drink specials.
  • Assisted in setting up events, coordinating seating arrangements, and maintaining dining area cleanliness.

Sales Assistant

The Vault Av LLC
Lancaster, CA
06.2016 - 02.2020
  • Processed cash, check, and credit card payments efficiently.
  • Assisted customers with merchandise selection, offered product advice, and completed purchases.
  • Fostered customer relationships to enhance satisfaction and retention.
  • Utilized computer systems for inventory management and customer information retrieval.
  • Organized and restocked merchandise, created appealing displays, and handled new shipments.
  • Answered phone inquiries, provided product information, and addressed customer questions.
  • Identified trends for sales promotions and maintained a clean and organized store environment.
  • Managed store cleanliness, including vacuuming, mopping, and sanitizing surfaces and equipment.
  • Bagged or packaged purchases, wrapped gifts, and disposed of trash and recyclables.

Education

Associate of Science - Criminal Justice

Antelope Valley College
Lancaster, CA
12-2024

Skills

  • Food safety understanding
  • Sales Techniques
  • Serving expertise
  • Positive, Professional, Organized and Efficient
  • Store Opening and Closing
  • Friendly, Outgoing, Reliable and Punctual
  • Professional Demeanor and Listening Skills
  • Multi-tasking strength and Problem-solving skills
  • Money Handling
  • Excellent communication skills and customer service
  • Event Planning and Setup
  • Public Speaking
  • Fundraising
  • Able to take direction and complete tasks
  • Willing to learn and be an intricate part of the team

Accomplishments

Presidential Gold Community Service Award (2022-2023)
Received the prestigious Presidential Gold Community Service Award 500 hours or more for outstanding dedication and significant contributions to community service during the 2022-2023 academic year. This honor recognizes exceptional commitment to making a positive impact and demonstrates exemplary leadership and service beyond expectations.

Various Commendations from City Officials (2020-2023)
Received multiple acknowledgments and expressions of gratitude from city officials for exceptional community service and unwavering dedication. These honors reflect a consistent commitment to positively impacting the community over several years.

Affiliations

Pheasants Forever (501(c)(3) Non-Profit)

  • Ran a booth at the annual fundraising banquet.

National Wild Turkey Federation (501(c)(3) Non-Profit)

  • Managed a booth during their yearly fundraising banquet.

Miss Antelope Acres 2020-2021

Miss Antelope Valley 2022

  • Competed in community service pageants, demonstrating leadership, commitment to community service, and personal development. Actively volunteered at various community events, contributing to the success of local initiatives and building strong community relationships. Assisted in fundraising efforts for diverse causes, organized events, and developed effective communication skills by engaging with a wide range of individuals.

Certification

ServSafe California Food Handler Certificate

  • Certification Number: 5732137
  • Expiration Date: July 8, 2025
    Demonstrates proficiency in food safety practices, ensuring compliance with California's health and safety regulations. This credential underscores expertise in maintaining high standards for food handling and hygiene.

References

References available upon request.

Timeline

Restaurant Waiter

Iron Cactus
01.2022 - 08.2023

Sales Assistant

The Vault Av LLC
06.2016 - 02.2020

Associate of Science - Criminal Justice

Antelope Valley College

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Jade Diaz