Jade Drew
Sandy,UT
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
13
13
years of professional experience
Work History
Hair Salon Receptionist
De'Luxe Beauty Lounge
01.2021 - Current
- Enhanced client satisfaction by efficiently scheduling appointments and managing cancellations.
- Streamlined salon operations for improved efficiency by maintaining an organized and updated calendar.
- Increased repeat clientele with exceptional customer service, addressing inquiries, and resolving issues promptly.
- Improved customer relations, effectively communicating with clients over the phone and in person to provide accurate information on services and pricing.
- Boosted salon revenue by upselling salon products and services during appointment bookings.
- Supported hairstylists by coordinating their schedules, ensuring optimal productivity.
- Contributed to social media marketing efforts, showcasing the salon''s work and promoting special offers to attract new clients.
- Managed inventory of salon products, ensuring adequate stock levels were maintained for smooth operations.
- Processed payments accurately, handling cash transactions and balancing daily sales reports.
- Assisted in training new receptionists on salon policies and procedures contributing to a cohesive work environment.
Construction Consultant
Silver Bullet Construction
01.2014 - 01.2019
- Maintained safe working environment by identifying and correcting potential safety concerns and hazards.
- Oversaw and monitored daily functions, timeliness, quality of workmanship and completion of work.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Increased productivity with accurate data entry and meticulous record-keeping practices.
- Streamlined office operations by promptly processing incoming mail and distributing correspondence accordingly.
Business Office Associate
CarMax
01.2011 - 01.2013
- Facilitated effective communication between departments, ensuring timely completion of projects.
- Maintained confidentiality by securely managing sensitive documents and information.
- Improved customer satisfaction by resolving complaints promptly and professionally.
- Increased employee engagement with team-building exercises designed to foster collaboration within the workplace.
- Led efforts in streamlining internal communications using digital platforms like Slack and Microsoft Teams.
Education
High School Diploma -
Bingham High School
South Jordan, UT06.2010
Skills
- Inventory Management
- Multitasking Abilities
- Customer Service
- Time Management
- Strong Organization
- Computer Proficiency
- Excellent Communication
- Record Keeping
Timeline
Hair Salon Receptionist
De'Luxe Beauty Lounge
01.2021 - Current
Construction Consultant
Silver Bullet Construction
01.2014 - 01.2019
Business Office Associate
CarMax
01.2011 - 01.2013
High School Diploma -
Bingham High School