Organized and motivated executive assistant eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
7
7
years of professional experience
Work History
Lead Server
Osteria
Philadelphia, PA
01.2022 - Current
Verify guest satisfaction with meals and suggest additional items to increase restaurant sales.
Provide exceptional customer service to guests, resolving any issues that arise in a professional manner.
Assist with training new employees on proper table setting, menu knowledge, and steps of service.
Develop long-term relationships with guests to increase opportunities for repeat business.
Head Hostess
Fleming's Prime Steakhouse & Wine Bar
Tampa, FL
07.2019 - 12.2021
Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Greeted guests upon arrival and escorted them to their tables.
Resolved conflicts between customers in an efficient and professional manner.
Administrative Assistant
Thomas & LoCicero PL
Tampa, FL
03.2017 - 06.2019
Entered data into databases accurately and efficiently.
Coordinated appointments, meetings and conferences.
Handled confidential documents in an organized fashion according to established protocol.
Developed administrative processes to achieve organizational objectives and improve office efficiency.