Theresa Frost
Morton,United States
Summary
Personable and dedicated with knack for creating clean, organized, and welcoming environment. Possesses understanding of sanitation standards and effective cleaning techniques, coupled with strong team management and scheduling skills. Committed to delivering high level of cleanliness and enhancing guest satisfaction.
Overview
4
4
years of professional experience
Work History
Housekeeper Supervisor
Merry Maids
03.2024 - Current
- Managed team productivity and workflow to exceed quality standards.
- Utilized chemicals and cleaning equipment in accordance with safety protocols and proper operating standards.
- Evaluated employee performance and developed improvement plans.
- Communicated repair needs to maintenance staff.
Insurance Agent
Bankers Life Insurance
11.2022 - 04.2023
- Responded to customer calls swiftly to resolve issues and answer questions.
- Built strong relationships with clients through consistent communication and excellent customer service.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
Daycare Attendant
WhizKids Academy
07.2021 - 02.2022
- Assisted in the development of age-appropriate, hands-on curriculum to stimulate cognitive growth and motor skill development.
- Enhanced child safety by consistently monitoring play areas and conducting regular safety checks.
- Maintained a clean and organized facility, ensuring a safe, hygienic space for all children in attendance.
- Managed daily routines such as diaper changing, feeding, naptime schedules, ensuring consistency for each child''s comfort and wellbeing.
- Worked with Nonverbal and Autistic Children.
Education
High School Diploma -
Morton High School
Morton, IL05-2019
Skills
- Health and safety
- Housekeeping
- Strong leadership
- Cleaning and sanitation
- Customer service-focused
- Chemical handling
- Customer relationship management
Future Schooling
- Currently Enrolled in Medical courses at Illinois Central College
- Working to pursue a job in the Medical Field such as Medical Billing or Insurance
Timeline
Housekeeper Supervisor
Merry Maids
03.2024 - Current
Insurance Agent
Bankers Life Insurance
11.2022 - 04.2023
Daycare Attendant
WhizKids Academy
07.2021 - 02.2022
High School Diploma -
Morton High School
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