Jade Hatherell
Pullman
Summary
Motivated with engaging personality and flexible approach. Upbeat, friendly and able to anticipate customer needs in order to facilitate enjoyable dining experiences. Strong work ethic with willingness to take initiative. Service-oriented with years of experience in restaurant operations. Dependable, quality-focused professional well-versed in serving delicious food and beverages
Overview
8
8
years of professional experience
Work History
Cashier
Cougar Corner Mart
02.2021 - Current
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Restocked and organized merchandise in front lanes.
- Checked personal identifications during alcohol and tobacco sales.
- Train new co-workers.
Server
Local Myth Pizza
05.2017 - 08.2023
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty
- Worked with POS system to place orders, manage bills and handle complimentary items
- Bussed and reset tables to keep dining room and work areas clean
- Checked identification for minimum age for sale of alcoholic beverages.
Hostess
B.C. McDonald’s
06.2016 - 08.2016
- Cultivated positive guest relations by managing information and orchestrating speedy seating
- Assisted FOH and BOH staff with preparing for events to coordinate smooth execution to maximize guest satisfaction.
Education
High School Diploma -
Chelan High School
Chelan, WA06.2019
Skills
- Dining area maintenance
- Food and beverage pairings
- Stocking and Replenishing
- Menu Memorization
- Cash handling
Languages
Spanish
Limited Working
Timeline
Cashier
Cougar Corner Mart
02.2021 - Current
Server
Local Myth Pizza
05.2017 - 08.2023
Hostess
B.C. McDonald’s
06.2016 - 08.2016
High School Diploma -
Chelan High School
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