Jade Hernandez
Saint Anthony,ID
Summary
Dynamic Administrative Assistant with a proven track record at Silver Spring Financial, excelling in strategic workflow development and professional communication. Enhanced client relations, driving repeat business and long-term partnerships. Optimized scheduling and project management, ensuring seamless execution. Recognized for punctuality, quality performance, and strong work ethic. Excels in fostering team collaboration, contributing to increases in efficiency.
Overview
2
2
years of professional experience
Work History
Administrative Assistant
Silver Spring Financial
Sugar City, ID
01.2025 - 07.2025
- Led brainstorming sessions, driving collaborative ideation that produced unique solutions for client/company challenges, that were later implemented by executives.
- Built strong relationships with clients, leading to long-term partnerships and repeat business opportunities.
- Managed multiple projects simultaneously, ensuring timely completion and seamless execution.
- Managed scheduling and calendar coordination for team members and executives.
- Maintained accurate filing systems and ensured timely retrieval of information.
- Facilitated communication between departments to support project timelines and objectives.
- Constructed process improvements to streamline administrative workflows and increase efficiency.
- Trained new staff on office procedures, enhancing team productivity and collaboration.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and maintaining secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Assisted in onboarding new employees, providing training materials, and demonstrating workflow processes to ensure a smooth integration into the team.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Supported recruitment processes, scheduling interviews and communicating with applicants to improve hiring timelines.
- Facilitated cross-departmental communication, organizing meetings to discuss project progress and align objectives.
Administrative Assistant
Disaster Restoration
Ashton, ID
05.2024 - 11.2024
- Managed scheduling and calendar coordination for team members and executives.
- Assisted in preparing documents and reports for client meetings and presentations.
- Maintained accurate filing systems and ensured timely retrieval of information.
- Organized office supplies inventory, ensuring availability for daily operations.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Creative Director
Laser This, LLC.
Rexburg, ID
02.2023 - 04.2024
- Directed creative strategy for multi-platform company marketing, enhancing brand visibility and engagement.
- Collaborated with cross-functional teams to develop innovative design concepts aligned with client objectives.
- Managed project timelines and deliverables, ensuring adherence to deadlines and quality standards.
- Established brand guidelines that strengthened visual identity across all platforms and promotional materials.
- Elevated company reputation through consistent delivery of high-quality creative content.
- Monitored industry trends to keep creative materials fresh and engaging.
Education
High School Diploma -
Central High School
Rexburg, ID05.2018
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Time management
- File organization
- Microsoft outlook
- Microsoft Excel
- Microsoft Word
- Customer and client relations
- Filing
- Scheduling
- Strong problem solver
- Documentation and recordkeeping
- Professional communication
- Scheduling and calendar management
- Dedicated team player
- Verbal communication
- Professional and mature
- Meticulous attention to detail
- Prioritization
- Multi-line phone proficiency
- Tech-Savvy
- Confidential/sensitive information control
- Business administration
- Training and coaching
- Accounting support
- Team bonding
- Strategic planning
Timeline
Administrative Assistant
Silver Spring Financial
01.2025 - 07.2025
Administrative Assistant
Disaster Restoration
05.2024 - 11.2024
Creative Director
Laser This, LLC.
02.2023 - 04.2024
High School Diploma -
Central High School